James Long
Cambridge,MD
Summary
Driven Community Health Nurse with superior understanding of HIV/AIDS patient populations and related needs. Dedicated to finding long-term solutions to problems and meeting big-picture goals. Adept at working with groups and individuals to maximize wellbeing and promote education. Organized and dependable nurse successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Community Health Nurse 2
Dorchester County Health Department
07.2020 - Current
- Streamlined patient documentation by implementing electronic health records system, leading to increased efficiency in data management. Experience includes Cerner, CareWare, LTSS, Snappy, EPIC, and
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with other health-focused organizations and agencies to promote community health.
- Evaluated program effectiveness using evidence-based methods to inform continuous improvement efforts aimed at maximizing community impact.
- Evaluated patient histories, complaints, and current symptoms.
- Provided case management services for high-risk populations such as pregnant women, infants, elderly individuals, and those with chronic illnesses or disabilities.
- Coordinated patient referrals to specialized services, ensuring timely access to needed care.
- Provided therapeutic nursing interventions for individualized plan of care to patient.
- Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
- Collaborated with multidisciplinary teams to develop effective interventions for patients with complex health conditions.
- Employed critical thinking and problem-solving skills when faced with complex or ambiguous patient situations, leading to the identification of creative solutions that promoted optimal health outcomes.
- Conducted home visits for at-risk patients, providing necessary care and support for improved wellbeing.
- Developed plan of care for patient reflecting collaboration with members of healthcare team.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Mentored nursing students during clinical rotations, contributing to the development of future healthcare professionals.
- Participated in ongoing professional development and training opportunities to stay abreast of best practices and emerging trends in community health nursing.
- Discussed individualized education to answer questions for patient and family.
- Participated in community outreach events promoting public health resources and services available to local residents.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Clinical Coordinator
DaVita
06.2016 - 07.2020
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and client's for continued compliance with associated regulations.
- Built strong relationships with patients and families for optimized care satisfaction.
- Conducted regular performance assessments and provided constructive feedback to staff members, promoting high-quality service delivery.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Leveraged data-driven insights to inform decision-making processes and drive improvements in clinic operations.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Implemented new policies and educated staff on changes.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Communicated with patients, ensuring that medical information was kept private.
- Championed a patient-centered approach by actively involving patients and their families in the care planning process.
- Implemented clinical protocols to ensure high-quality patient care.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Psychiatric Registered Nurse
Adventist Health System
09.2015 - 05.2016
- Wrote reports on clients and maintained required paperwork.
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Collected information about individuals or clients using interviews, observational techniques, and other assessment methods.
- Conducted thorough assessments of clients'' psychological functioning, identifying areas for targeted therapeutic interventions.
- Collaborated with multidisciplinary teams to provide comprehensive care for patients, resulting in more effective treatment strategies.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Utilized meditation and visualization to support clients in meeting therapeutic goals.
- Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Collaborated with healthcare professionals in coordinating care for clients with co-occurring mental health and physical health concerns, ensuring a holistic approach to treatment.
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Documented patient information, treatment plans, and patient responses.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
- Provided crisis support and emergency care for patients.
- Documented client progress in confidential files.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Safe and timely medication delivery with observation of outcomes and possible side effects.
Psychiatric Registered Nurse
Eastern Shore Hospital Center
08.2014 - 09.2015
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Advocated for and strived to protect health, safety, and rights of patient.
- Explained useful coping methods to relieve depression and anxiety.
- Streamlined documentation processes to maintain accurate patient records while maximizing time spent on direct care activities.
- Streamlined medication administration processes, ensuring timely and accurate delivery of medications to patients while minimizing risk for medication errors.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Mentored nursing students during clinical rotations at the psychiatric facility, sharing knowledge and expertise while promoting their professional growth.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
- Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Educated family members and caregivers on patient care instructions.
- Enhanced treatment efficacy by collaborating with interdisciplinary teams to provide comprehensive mental health care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cake Decorator
Superfresh
08.1989 - 08.2011
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Managed display cases to verify freshness and attractiveness of products.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Streamlined the ordering process by implementing an organized system for tracking design requests, reducing errors and increasing productivity.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Led workshops on cake decorating techniques for aspiring decorators, sharing knowledge and expertise with others in the field.
- Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
- Expanded the bakery''s offerings by introducing various frosting techniques, leading to more diverse product options for customers.
- Trained new employees on bakery methods and procedures.
- Managed material inventory and ordered new materials when needed.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
Education
Associate of Science - Nursing Science
Chesapeake College
Wye Mills, MD05.2014
Associate of Arts - Accounting
Wor Win Community College
Wicomico County, MD05.1996
Skills
- CPR/AED
- Microsoft Office
- Intake and discharge
- Accurate Documentation
- Patient Care Assessment
- Patient and family advocacy
- Documentation
- Needs Assessment
- Medical Recordkeeping
- Immunization Administration
- Vitals monitoring
- Community Education
- Chronic Disease Management
- Attention to Detail
- Patient Care Oversight
- Immunizations and Vaccinations
- Community advocate
- Clear Patient Communication
- HIV and AIDS care
- Sexual Health Education
- EMR / EHR
- Student Precepting
- Preventive health
- Diet and Nutrition
- Vaccine storage
- Test Interpretations
- Geriatric Care
- Intravenous therapy
- Strong Clinical Judgment
- Team Oversight
- Direct Patient Care
- Unit Oversight
- Monitoring Vital Signs
Certification
Basic Life Support
Online PrEP navigation services.
Additional Information
I have volunteered with numerous nonprofits for various fundraising events.
Timeline
Community Health Nurse 2
Dorchester County Health Department
07.2020 - Current
Clinical Coordinator
DaVita
06.2016 - 07.2020
Psychiatric Registered Nurse
Adventist Health System
09.2015 - 05.2016
Psychiatric Registered Nurse
Eastern Shore Hospital Center
08.2014 - 09.2015
Cake Decorator
Superfresh
08.1989 - 08.2011
Associate of Science - Nursing Science
Chesapeake College
Associate of Arts - Accounting
Wor Win Community College