Summary
Overview
Work History
Skills
Accomplishments
Certification
Awards
Timeline
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James Long

Pensacola,FL

Summary

Dynamic Pharmacy Technician with a proven track record at Naval Hospital Pensacola, excelling in drug inventory management and workflow optimization. Recognized for enhancing operational efficiency and delivering exceptional patient service. Adept at problem-solving and fostering collaborative relationships, committed to maintaining high standards in pharmacy operations.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Naval Hospital Pensacola
11.2007 - Current
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Developed and implemented improvements to pharmacy organization system.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Navy Command Master Chief

U. S. Navy Reserves
11.2007 - Current
  • Evaluated information and intelligence, made estimates of situations and formulated plans of action.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Assessed situations to prepare and deliver important reports and presentations.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving workcenter success.

Pharmacy Technician

U. S. Navy Active Duty
09.1997 - 11.2007
  • Managed a $42 million dollar OPTAR budget, maintained a formulary of over 3,000 line items for Outpatient, Inpatient and Optifill refill systems with a less than 1% out of stock rate.
  • Performed countless comparisons on similar medications for pharmacy savings.
  • Utilized DMLSS system for pharmacy ordering.
  • Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
  • Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
  • Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating transaction reports.
  • Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Skills

  • Receiving incoming supplies
  • Supply restocking
  • Problem-solving skills
  • Pharmacy operations
  • Workflow optimization
  • Secure storage of medications
  • Drug inventory management
  • Drug utilization review

Accomplishments

Navy Senior Enlisted Academy Graduate, 2017 - Class 209 Green


Certification

Basic Life Support

Awards

Meritorious Service Medal (2)

Joint Service Commendation Medal

Navy and Marine Corps Commendation Medal

Army Commendation Medal

Navy and Marine Corps Achievement Medal


Timeline

Pharmacy Technician

Naval Hospital Pensacola
11.2007 - Current

Navy Command Master Chief

U. S. Navy Reserves
11.2007 - Current

Pharmacy Technician

U. S. Navy Active Duty
09.1997 - 11.2007

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James Long