James Looney
San Diego,CA
Summary
Results-driven Operations Leader with extensive experience overseeing and coordinating test operations across multiple labs. Expertise in ensuring compliance with lean processes, quality standards, and lab safety protocols, while managing complex, multi-project workflows. Proven ability to provide operational support, make strategic decisions to meet tight deadlines, and communicate critical information across shifts to improve efficiency and project alignment. Skilled in employee development through internal certification programs, coaching, and structured shift training initiatives to maintain technical excellence. Highly adaptable, with a strong track record of seamlessly transitioning between shifts and taking on leadership responsibilities to ensure smooth operational continuity. Proficient in delivering key performance indicator reports to drive process improvements and optimize lab performance.
Overview
8
8
years of professional experience
Work History
Operation Leader / Intermediate Engineering Technician
Qualcomm
San Diego, CA
06.2023 - Current
- Coordinated and oversaw test operations as a shift lead, providing operational support ensuring the proper procedures across various labs were followed.
- Ensured compliance with lean processes, quality standards, and lab safety protocols while managing a workload across multiple projects.
- Provide deliverables highlighting Key Performance Indicators such as equipment utilization; test/route run time; lab quality standard audits & restricted device audits.
- Communicated critical information across shifts to enhance test operations and project awareness.
- Collaborated with outside vendors to order specific parts needed for test equipment to ensure timely repairs and the escalation of current issues.
- Skilled in making strategic daily operational decisions to meet demanding deadlines.
- Fostered employee development through internal certification programs and professional coaching to ensure compliance with company standards and maintain technical excellence.
- Collaborated in the development and implementation of a structured shift training program to standardize employee development and provide remediation when necessary.
Engineering Technician
Qualcomm
San Diego, CA
04.2020 - 06.2023
- Conducted comprehensive testing using a variety of equipment, including RF, NF, and PMIC technologies, to gather essential data for engineering teams.
- Conducted 93k verigy system manual & automated testing.
- Performed routine maintenance on 93k verigy systems such as running calibrations & replacing P5Ks cards.
- Managed workflow and efficiency across multiple simultaneous labs, ensuring smooth operations and timely data collection.
- Diagnosed and resolved complex issues during data collection, collaborating with subject matter experts to achieve high levels of test execution success.
- Collaborated with overseas engineering teams to provide excellent service, setting up labs and offering test support for remote testers.
- Provided thorough new hire training, covering administrative tasks, software programs, test processes, and procedural workflows.
Data Developer
Meta
Remote
04.2022 - 02.2023
- Contributed to app development for Observer, specializing in GPS data collection.
- Utilized Terminal and Python scripting to extract targeted information from cellular devices.
- Compiled and delivered data insights effectively to engineering teams.
Foreman Helper
Central California Railcar Repair
Stockton, CA
06.2017 - 01.2020
- Performed repair, modifications, and enhancements of railcars.
- Rebuild car components such as bolsters, side framers, hitch heads, and boxcar doors.
- Precisely followed railcar blueprints to ensure the correct parts were ordered for repair.
- Performed stick and gas welding for railcar repair.
- Carried out comprehensive inspections on railcars and provide damage/repair estimates to the customers.
- Utilized power tools and heavy machinery.
Education
Bachelor's Degree - Business Management (online)
Arizona State University
Tempe, AZ06-2029
Associates Degree - Business Administration
Los Medanos Junior College
Pittsburg, CA06.2019
Skills
- Microsoft Office 365
- Data analysis
- Salesforce
- Python, NI test equipment systems, QBEST, and GUI
- RF testing
- 93K Verigy systems
- Terminal (Linux)
- System level testing
- OSHA 10
- Problem solving
- Project management
- Process optimization
- KPI development
- Strategic planning
Timeline
Operation Leader / Intermediate Engineering Technician
Qualcomm
06.2023 - Current
Data Developer
Meta
04.2022 - 02.2023
Engineering Technician
Qualcomm
04.2020 - 06.2023
Foreman Helper
Central California Railcar Repair
06.2017 - 01.2020
Bachelor's Degree - Business Management (online)
Arizona State University
Associates Degree - Business Administration
Los Medanos Junior College
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