Summary
Overview
Work History
Education
Skills
Timeline
James Loupe

James Loupe

Cedar Park,US

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

12
12
years of professional experience

Work History

OWNER & Director of Operations

Zenith
08.2023 - 01.2025
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals and progress of initiatives
  • Collaborate with senior managers in the development of performance goals and long-term operational plans
  • Set strategic goals for operational efficiency and increased productivity
  • Created and implemented new operational policies
  • Developed and executed new growth directives
  • Created and managed budgets for marketing campaigns, ensuring effective allocation of resources
  • Maintain revenue and relationships with non-profit clients
  • Responsible for over $1 million fundraised in a fiscal year
  • Coordinate onsite events at local Fortune 500 companies
  • Manage payroll for 25+ employees
  • Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed

Assistant Director

Zeal
07.2022 - 08.2023
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Carry out Director’s goals and policies and managed the general direction of company
  • Assist in budgeting and monitoring expenses
  • Assist in strategic planning
  • Perform administrative duties as assigned
  • Utilized persuasive communication skills to generate interest in our clients' mission, ultimately leading to sales or donations
  • Manage on-site logistics to ensure a smooth and efficient event flow
  • Ensure all equipment, signage, and supplies are organized and readily available
  • Acted as the primary point of contact for customers, addressing inquiries, providing information, and offering assistance
  • Coordinate onsite events at local Fortune 500 companies
  • Co-managed and trained a team of sales and marketing professionals, providing coaching and guidance to ensure successful outcomes
  • Effectively communicate our clients' brand messages and value propositions to event attendees
  • Track and report sales and donation data accurately
  • Participate in training sessions and team meetings to stay updated on event details and objectives


Sales and Marketing Associate

Linking Minds (formerly Sapphire Connections)
07.2021 - 07.2022
  • Utilized persuasive communication skills to generate interest in our clients' mission, ultimately leading to sales or donations
  • Contributed to meeting fundraising targets to support charitable endeavors
  • Managed on-site logistics to ensure a smooth and efficient event flow
  • Ensure all equipment, signage, and supplies are organized and readily available
  • Fostered a strong brand presence and loyalty among customers
  • Distributed promotional materials and encouraged participation in brand-related activities
  • Engage with customers in a friendly and approachable manner to create a positive brand experience

Construction Manager

Structure Construction Group
08.2020 - 07.2021
  • Met all customer call guidelines, including service levels, handle time and productivity
  • Lead customer support staff
  • Updated customer orders from start to finish in an accurate and timely manner
  • Managed work flow to exceed quality service goals
  • Monitored construction project areas as needed
  • Supervised construction projects of small to medium build
  • Strong leader of customer support staff
  • Coordinate the delivery of materials

Case Technician

Our Lady of the Lake Regional Medical Center
05.2013 - 08.2020
  • Assist OR nurses and surgical technologist in the preparation of the surgical room
  • Assist in transporting patients to specific areas as needed
  • Assist in maintaining adequate supply of sterilized equipment, instruments and supplies necessary during surgical procedures
  • Maintained OR in a clean and sanitary manner in accordance with established procedures
  • Responsible for training new employees and continued development and coaching
  • Participates in surgical procedures as a sterile member of the team and assisting surgeons
  • Ensured that proper supply levels are maintained in an effort toward providing quality healthcare services
  • Ensured that high quality health care services are provided to patients by maintaining infection control techniques

Education

Associate of Science Degree - Radiology Technology

Franciscan Missionaries of Our Lady University, Baton Rouge, LA
08.2020

Pre-Radiology Technology - undefined

River Parish Community College, Gonzales, LA
05.2018

General Studies - undefined

Baton Rouge Community College, Baton Rouge, LA
12.2012

High School Diploma - undefined

Catholic High School
05.2010

Skills

  • Marketing tactics
  • Relationship building
  • KPI management
  • Lead generation
  • Negotiation
  • Task delegation
  • Problem resolution
  • Customer service
  • Organization
  • Leadership
  • Communication
  • Sales strategy

Timeline

OWNER & Director of Operations - Zenith
08.2023 - 01.2025
Assistant Director - Zeal
07.2022 - 08.2023
Sales and Marketing Associate - Linking Minds (formerly Sapphire Connections)
07.2021 - 07.2022
Construction Manager - Structure Construction Group
08.2020 - 07.2021
Case Technician - Our Lady of the Lake Regional Medical Center
05.2013 - 08.2020
River Parish Community College - Pre-Radiology Technology,
Baton Rouge Community College - General Studies,
Catholic High School - High School Diploma,
Franciscan Missionaries of Our Lady University - Associate of Science Degree, Radiology Technology
James Loupe