James Lowry
Waterford,MI
Summary
Proven multitasker and team collaborator, I enhanced customer satisfaction at Buffalo Wild Wings by delivering personalized service and managing high-volume tables. My background spans food service and education, where I boosted academic achievement through proactive classroom support. Skilled in customer service and behavior management, I excel in fast-paced environments, always with a positive attitude.
Overview
8
8
years of professional experience
Work History
Server
Buffalo Wild Wings
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender/Server
Mexico Lindo Bar & Grill
08.2019 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Substitute Teaching Assistant
Pontiac School District
09.2016 - 06.2017
- Monitored students during transitional and non-class times such as lunch periods and recess.
- Encouraged continuous development for students of ages through proactive in-class assistance.
- Promoted student progress by assisting with assignments and special projects.
- Developed strong relationships with fellow educators across grade levels, collaborating on initiatives aimed at improving school culture and academic achievement rates.
- Aided teachers in organizing extracurricular activities such as field trips or service projects, enhancing real-world connections within course material.
Education
Bachelor of Arts - Psychology
Oakland University
Bloomfield Hills, MI04-2024
Skills
- Strong work ethic
- Classroom support
- Behavior management
- Customer service
- Service prioritization
- Team collaboration
- Positive attitude
- Calm and patient demeanor
Timeline
Server
Buffalo Wild Wings
11.2022 - Current
Bartender/Server
Mexico Lindo Bar & Grill
08.2019 - 11.2022
Substitute Teaching Assistant
Pontiac School District
09.2016 - 06.2017
Bachelor of Arts - Psychology
Oakland University
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
Reyana SchafferReyana Schaffer
Cook at Buffalo Wild WingsCook at Buffalo Wild Wings
Sarah ZeckSarah Zeck
Hostess/Cashier at Buffalo Wild WingsHostess/Cashier at Buffalo Wild Wings