James L. Stinnett
Hayward,CA
Summary
Highly experienced and results-driven leader with over 30 years in multi-unit retail operations and general management. Proven expertise in optimizing business performance, strategic planning, and driving sustainable revenue growth. Adept at operational excellence, P&L management, and enhancing customer engagement. Passionate about leadership development, talent management, and delivering exceptional results through innovation and problem-solving.
Overview
15
15
years of professional experience
Work History
Store Manager
Dollar Tree
01.2025 - 11.2025
- Manage daily high-volume urban store operations, consistently meeting or exceeding corporate KPIs for sales, labor efficiency, and shrink reduction.
- Recruited, onboarded, and led a high-performing team, fostering a culture of accountability and customer service excellence.
- Directed comprehensive inventory management, merchandising execution, and planogram adherence to optimize product availability and sales.
- Collaborated effectively with district and regional leadership on company initiatives, compliance audits, and training program rollouts.
- Increased sales through strategic visual merchandising and impactful promotional campaign execution.
- Implemented rigorous loss prevention training and cash control measures, significantly reducing store shrink.
General Manager / Store Manager
IT’SUGAR
05.2022 - 12.2024
- Developed and executed operational strategies that exceeded sales KPIs and grew store revenue in a highly competitive retail market.
- Led and mentored a team of 20+ associates, cultivating a high-performance, customer-centric culture.
- Managed payroll, staffing, and inventory control, achieving shrink rates below company averages in a high-theft urban area.
- Enhanced the customer experience through creative merchandising and engaging in-store displays.
- Designed and implemented training and development programs that resulted in associate promotions and improved team retention.
Multi-Location Manager
See’s Candies
02.2015 - 05.2022
- Achieved a 30% sales increase across multiple locations through strategic leadership, targeted marketing, and innovative customer engagement.
- Piloted curbside pick-up and delivery services during the pandemic, a successful initiative adopted company-wide, demonstrating adaptability and innovation.
- Managed inventory with precision, maintaining high accuracy and consistently reducing shrinkage.
- Mentored and developed team members, fostering career growth and promoting several individuals to leadership roles.
- Ensured strict compliance with health and safety regulations while maintaining operational excellence.
Area Manager
Hickory Farms
10.2014 - 02.2015
- Oversaw operations for 6 seasonal retail locations, driving a 20% increase in regional sales through strategic product offerings and optimized team performance.
- Managed and motivated a team of 50+ seasonal employees, enhancing engagement and productivity through effective training and coaching.
- Streamlined inventory management processes, ensuring optimal stock levels and minimizing waste across all sites.
Retail Store Manager
Salvation Army
05.2011 - 09.2014
- Improved sales by 25% through reimagining store layouts, implementing effective merchandising strategies, and optimizing product flow.
- Managed staff across multiple locations, driving performance and ensuring high standards of service and accountability.
Education
Associate of Arts - Marketing
San Joaquin Delta College
Stockton, CA06-1978
Skills
- Operations & Profitability: Multi-Unit Management, Retail Operations, P&L Management, Budgeting, Financial Management, Cost Reduction, Profit Maximization, Inventory Control, Loss Prevention
- Leadership & Development: Leadership Development, Team Building, Talent Management, Employee Training, Coaching & Mentoring, Performance Management, Succession Planning, HR Processes
- Sales & Customer Experience: Sales Optimization, Customer Engagement, Customer Service Excellence, Merchandising, Visual Merchandising, Promotional Strategies, Market Expansion, Sales Forecasting, Performance Metrics
- Strategic & Analytical: Strategic Planning, Business Development, Critical Thinking, Problem-Solving, Data Analysis, Process Improvement, Compliance Management, Project Management
Timeline
Store Manager
Dollar Tree
01.2025 - 11.2025
General Manager / Store Manager
IT’SUGAR
05.2022 - 12.2024
Multi-Location Manager
See’s Candies
02.2015 - 05.2022
Area Manager
Hickory Farms
10.2014 - 02.2015
Retail Store Manager
Salvation Army
05.2011 - 09.2014
Associate of Arts - Marketing
San Joaquin Delta College