James L. Sullivan
Tukwila
Summary
Dynamic and results-driven technician with extensive experience at International Game Technology. Expert in electronics repair and installation, complemented by strong teamwork and training abilities. Proven track record in diagnosing complex issues and enhancing service delivery processes, ensuring optimal performance of gaming systems and exceeding client expectations.
Overview
25
25
years of professional experience
Work History
Casino Field Service Technician III
International Game Technology
Renton
12.2008 - 09.2025
- Installed gaming machines at various client locations efficiently.
- Diagnosed technical issues and repaired electronic components promptly.
- Conducted regular maintenance on gaming equipment to ensure optimal performance.
- Provided on-site training for clients on operating gaming systems effectively.
- Maintained accurate service records and documentation for each visit.
- Collaborated with team members to improve service delivery processes continuously.
Production Worker
Carlisle IT Production
Tukwila
08.2006 - 12.2008
- Company Overview: (Aerospace Wiring)
- Assembled wire harnesses according to blueprints and technical specifications.
- Utilized hand tools and machinery for precise wire cutting and stripping.
- Inspected completed harnesses for quality and compliance with safety standards.
- Collaborated with team members to meet daily production goals efficiently.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Followed detailed assembly instructions to ensure accuracy of components used.
Low Voltage Electrician
ProComm
Lynnwood
03.2006 - 07.2006
- Company Overview: - Low Voltage
- Installed low voltage wiring for fire and communication systems.
- Conducted routine inspections of electrical systems to ensure functionality.
- Collaborated with team members on wiring projects and installations.
- Followed safety protocols while working on electrical installations and repairs.
Data Cable Tech
TriTech Communication
Kent
10.2005 - 12.2005
- Company Overview: - Data Cabling
- - Data Cabling
- Configured Cat 5E infrastructure for optimized communication systems
- Conducted site surveys to assess installation requirements and customer needs.
- Adhered to safety protocols while performing installations and repairs on-site.
- Documented service calls and maintenance tasks in company database efficiently.
- Installed and tested cable systems for residential and commercial clients.
Package Handler
United Parcel Service
07.2001 - 10.2005
- Sorted packages according to size and destination for efficient processing.
- Operated conveyor belts to transport items between loading and unloading areas.
- Loaded delivery trucks with packages, ensuring proper placement for stability.
- Collaborated with team members to streamline package handling processes.
- Implemented safety protocols to minimize workplace accidents during operations.
- Assisted in training new employees on best practices for package handling.
Data Cable Tech
EZ interface
Federal Way
05.2000 - 07.2002
- Company Overview: - Data and Fiber Cabling
- - Data and Fiber Cabling
- Installed and tested Cat 5Ecable systems for residential and commercial clients.
- Maintained and repaired telecommunications equipment to ensure optimal performance.
- Conducted site surveys to assess installation requirements and customer needs.
- Managed inventory of tools and materials for efficient daily operations.
- Adhered to safety protocols while performing installations and repairs on-site.
- Documented service calls and maintenance tasks in company database efficiently.
Education
AAS Degree - Electronic and Computer Technology
DeVry University
Federal Way, WA01.2006
Skills
- Electronics
- Repair and installation
- Training and mentoring
- Teamwork and coordination
- Diagnostic testing
- Technical analysis
- Work orders
- Digital Multimeters
- Oscilloscopes
- Voltmeters
- Function Generators
- Logic Testing Probes
- Circuit Design
- Troubleshooting
- Electronic Communication Systems
- Pulse Modulation
- Encoding Techniques
- Cellular Communication
- Wireless Communication
- Network Configuration
- Cisco Systems
- Subnetting
- Access Control Lists
- Routing Tables
- Microsoft Office
- Service record management
- Team collaboration
- Safety compliance
Relevant Experience
- Maintaining, repairing and troubleshooting to component/circuit level
- Low voltage Cat 5E, fiberoptic and fire alarm wiring
- Connected horn strobes and fire alarms
- Built out IDF, MDF with data racks, 66 and 110 blocks
- MS office suite
References
References available upon request.
Timeline
Casino Field Service Technician III
International Game Technology
12.2008 - 09.2025
Production Worker
Carlisle IT Production
08.2006 - 12.2008
Low Voltage Electrician
ProComm
03.2006 - 07.2006
Data Cable Tech
TriTech Communication
10.2005 - 12.2005
Package Handler
United Parcel Service
07.2001 - 10.2005
Data Cable Tech
EZ interface
05.2000 - 07.2002
AAS Degree - Electronic and Computer Technology
DeVry University