James Ludwig
Vernon,UT
Summary
Resourceful Road Mechanic known for high productivity and efficient task completion. Skilled in diagnostics, preventative maintenance, and emergency roadside repair. Excel at problem-solving, time management, and adaptability, ensuring smooth operations under pressure.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
Work History
Road Mechanic
New England power screen
South Windsor, CT
03.2018 - Current
- Diagnosed mechanical issues in heavy equipment and vehicles.
- Performed routine maintenance on power screening machinery and trucks.
- Repaired hydraulic systems to ensure optimal equipment performance.
- Conducted safety inspections on machinery before operation.
- Collaborated with team members to troubleshoot complex mechanical problems.
- Utilized diagnostic tools to identify faults in electrical systems.
- Maintained accurate records of service and repairs performed on equipment.
- Assisted in training junior mechanics on best practices and safety protocols.
- Inspected vehicle engines and mechanical and electrical components to diagnose issues accurately.
- Repaired, replaced or adjusted parts and components as needed.
- Conducted regular servicing and oil changes for all vehicles.
- Assessed the condition of customer's vehicles prior to carrying out work.
- Responded promptly to roadside breakdowns in emergency situations.
- Ensured that workshop areas were kept clean and organized daily.
- Checked tire pressure and tread depth, replaced tires when necessary.
- Installed new brakes, shock absorbers, steering systems and other related parts.
- Repaired damaged bodywork with welding equipment where required.
- Assisted colleagues with complex repair tasks when needed.
- Updated knowledge regularly by attending training courses relevant to role.
- Adhered strictly to safety protocols at all times while working on vehicles.
- Provided customers with advice on how to maintain their vehicles effectively.
- Performed routine maintenance and repairs on a variety of vehicles, including cars, trucks, vans and buses.
- Followed company policies when ordering spare parts from suppliers.
- Tested the performance of vehicles after completing repair work.
- Completed paperwork related to service orders, invoices and warranties efficiently.
- Maintained accurate records of all service activities performed on each vehicle.
- Diagnosed electrical problems using specialized computer diagnostic tools.
- Replaced worn out hoses, belts and gaskets in engine compartments.
- Troubleshot and diagnosed issues with heavy equipment systems.
- Completed regular installations of new equipment parts.
- Documented repair work performed on mobile equipment via electronic and written service reports.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Completed standard inspections to assess wear and damage to vehicles.
- Operated test meters and soldering equipment to replace electrical components and wiring.
- Tracked repairs made, labor time and parts used to calculate bill.
- Participated in continuous improvement program to confirm quality of repair work performed.
- Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
- Communicated project status to management and customers and mentored newer mechanics in best practices.
- Fabricated new metal parts using drill presses and engine lathes.
- Coordinated with suppliers to order replacement parts as needed.
Gragage manager
Holding trucking
Broad Brook, CT
03.2014 - 01.2018
- Led team meetings to align project goals with company objectives.
- Developed training programs to enhance staff skills and performance.
- Implemented process improvements to streamline operations and reduce costs.
- Coordinated cross-departmental collaboration to achieve strategic initiatives.
- Managed budgets and resource allocation for multiple projects simultaneously.
- Analyzed market trends to inform business strategies and decision-making.
- Oversaw project timelines to ensure timely delivery of services and products.
- Fostered a positive work environment through effective communication and support.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Conducted performance reviews for team members.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Developed and implemented strategic plans to achieve company objectives.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Analyzed market trends and competitor activity to inform business strategy.
- Managed risk by developing and implementing effective risk management strategies.
- Ensured compliance with industry regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Gragage manager
USA Hauling & Recycling
East Windsor, CT
03.2009 - 07.2014
- Led team meetings to align project goals with company objectives.
- Developed training programs to enhance staff skills and performance.
- Implemented process improvements to streamline operations and reduce costs.
- Managed budgets and resource allocation for multiple projects simultaneously.
- Coordinated cross-departmental collaboration to achieve strategic initiatives.
- Analyzed market trends to inform business strategies and decision-making.
- Oversaw project timelines to ensure timely delivery of services and products.
- Fostered a positive work environment through effective communication and support.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Penske trucking
Shift leader
Hartford, CT
04.2005 - 05.2009
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Conducted testing of software and systems to ensure quality and reliability.
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
Assistant Manager of Operations
Walmart
East Windsor, CT
12.1997 - 09.2004
- Managed daily operations and ensured compliance with company policies.
- Coordinated team schedules to optimize workforce productivity and coverage.
- Trained new associates on operational procedures and customer service standards.
- Implemented process improvements to enhance efficiency in store operations.
- Oversaw inventory management to maintain stock levels and minimize discrepancies.
- Facilitated communication between departments to streamline workflow and collaboration.
- Assisted in developing training materials for staff development programs.
- Monitored performance metrics to identify areas for operational enhancement.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Coordinated the implementation of new processes and systems to improve overall operations.
- Assisted in problem solving when issues arose during production or delivery cycles.
- Reviewed employee performance regularly providing feedback to help them reach full potential.
- Established standard operating procedures across all departments in order to streamline workflows.
- Analyzed financial statements for accuracy and completeness.
- Scheduled maintenance activities for production equipment in order to minimize downtime.
- Maintained records of all operational activities including personnel information, inventory levels, customer service metrics.
- Directed workflow by assigning tasks to team members based on their skillset and availability.
- Organized training sessions for staff members on various aspects of operations management.
- Collaborated with other teams within the organization to ensure smooth functioning of day-to-day operations.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
Education
License And Certificate And Dot Certified - Diesel Technician
Howell Cheney
Manchester , CT 09.1993 - 06.1997
Skills
- Engine diagnostics
- Hydraulic repairs
- Electrical troubleshooting
- Routine maintenance
- Vehicle inspections
- Equipment maintenance
- Customer relations
- Parts management
- Team collaboration
- Process improvement
- Problem solving
- Effective communication
- Time management
- Training and mentoring
- Safety compliance
- Diagnostic expertise
- Battery service
- Steering systems
- Air conditioning systems
- Emissions control
- Ignition systems
- Brake systems
- Engine repair
- Alignment adjustments
- Gearbox repair
- Fleet management
- Fuel systems
- Tire maintenance
- Diagnostic equipment
- Exhaust systems
- Safety culture
- Electronic diagnostics
- Troubleshooting fundamentals
- Air brake systems
- Hydraulic systems
- Clutch repair
- Equipment testing
- Suspension systems
- Preventative maintenance
- Operating specification compliance
- Service and repair processes
- Driveline maintenance
- Differential repair
- Heavy equipment operation
- Turbocharger repair
- Drive train components
- Diesel engines
- Component assembly
- Electrical systems
- Cooling systems
- Power steering
- Equipment calibration
- Parts inventory management
- Technical aptitude
- Transmission repair
- Roadside assistance
- Adaptability and flexibility
- Scheduled maintenance
- Blueprint reading
- Vehicle inspection
- Inventory management
- Customer service
- Replace parts
- Equipment repair and maintenance
- Inspect machinery
- Quality control
- Proper parts storage
- Equipment securing
- Continuous improvement
- Multitasking capacity
- Organizational skills
- Pneumatic equipment repair
- Electronic systems repair
- Equipment monitoring
- Issue assessments
- Reliability
- Problem-solving abilities
- Multitasking
- Repair work
- Technical report writing
Timeline
Road Mechanic
New England power screen
03.2018 - Current
Gragage manager
Holding trucking
03.2014 - 01.2018
Gragage manager
USA Hauling & Recycling
03.2009 - 07.2014
Penske trucking
Shift leader
04.2005 - 05.2009
Assistant Manager of Operations
Walmart
12.1997 - 09.2004
License And Certificate And Dot Certified - Diesel Technician
Howell Cheney
09.1993 - 06.1997