James Luegge
Sparta
Work Preference
Summary
Dedicated professional skilled in event coordination and security management. Successfully developed security protocols while ensuring customer safety and satisfaction. Committed to maintaining operational excellence and enhancing client experiences.
Overview
46
46
years of professional experience
Work History
Owner/Operator
Northland Home Contractors
Sparta
08.1995 - Current
- Oversee daily operations of the business including sales estimation, inventory management, perform all facets of job from start to finish.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Listen to customer concerns promptly and professionally in order to maintain a positive reputation for the business.
Security Supervisor
Byerson Specialized Protection Services
La Crosse
03.2024 - 01.2025
- Supervised security personnel across multiple client sites, ensuring safety and compliance with established protocols.
- Developed and implemented comprehensive security protocols and procedures.
- Oversaw security personnel during events to maintain a secure environment.
- Coordinated incident reporting and documentation processes, improving response times to security incidents.
- Maintained communication with law enforcement and emergency services, facilitating rapid assistance during emergencies.
- Patrolled parks, parking ramps, and private businesses to address homelessness issues in La Crosse.
Transportation Security Officer
Talon Protection Agency
Onalaska
05.2022 - 03.2023
- Transported mental health patients and prisoners to designated facilities across northern Minnesota and Wisconsin.
- Provided event security to ensure safety and compliance with regulations.
- Monitored mental health patients and prisoners in hospital settings to maintain safety and order.
Metropolitan Life Insurance Company
Metropolitan Life Insurance Company
La Crosse
10.1992 - 05.1993
- Secured Life & Health and Property & Casualty licenses in Wisconsin to enhance client service capabilities.
- Assisted clients in completing insurance applications and policy renewals.
- Analyzed client needs to recommend appropriate coverage solutions.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Security Officer
Wisconsin Dells Greyhound Park
Lake Delton
04.1990 - 10.1992
- Monitored premises to ensure safety and security for all guests and staff.
- Responded promptly to incidents, providing assistance and ensuring proper protocols were followed.
Stage Technician
La Crosse Center
La Crosse
01.1981 - 05.1989
- Set up & operated audio, lighting, staging equipment for events and performances.
- Collaborated with event teams to meet production requirements.
- Coordinated load-ins and load-outs for touring productions effectively.
- Supported troubleshooting efforts during live events and performances.
- Facilitated quick equipment movement on and off stage to support event setup. Worked with road show technicians in many areas of the entertainment industry.
- Joined IATSE International Alliance of Theatrical Stage Employees Local #141.
Education
High School Diploma -
La Crosse Central
La Crosse, WI05-1981
Some College (No Degree) - Carpentry Technology
Riverland Community College
Austin, MNSkills
- Business & Sales operations
- Inventory control
- Operational risk management
- Event coordination
- Customer relationship management
- Residential project oversight
Timeline
Security Supervisor
Byerson Specialized Protection Services
03.2024 - 01.2025
Transportation Security Officer
Talon Protection Agency
05.2022 - 03.2023
Owner/Operator
Northland Home Contractors
08.1995 - Current
Metropolitan Life Insurance Company
Metropolitan Life Insurance Company
10.1992 - 05.1993
Security Officer
Wisconsin Dells Greyhound Park
04.1990 - 10.1992
Stage Technician
La Crosse Center
01.1981 - 05.1989
High School Diploma -
La Crosse Central
Some College (No Degree) - Carpentry Technology
Riverland Community College