James MacDonald
San Francisco,CA
Summary
Proactive Driver Specialist with extensive experience in timely and efficient deliveries, strong client relationships, and accurate documentation. Skilled in route planning, and compliance with traffic laws, contributing to high customer satisfaction. Brings exceptional navigation skills and a clean driving record to ensure safe and prompt deliveries.
Overview
27
27
years of professional experience
Work History
Driver Specialist
Specialized Legal Services
01.2002 - 11.2023
- Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Enhanced customer satisfaction by providing timely and efficient deliveries.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
- Reduced delivery times through effective route planning and navigation skills.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Driver Specialist
Taylor Price Attorney Service
01.1999 - 01.2022
- Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
- Enhanced customer satisfaction by providing timely and efficient deliveries.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Reduced delivery times through effective route planning and navigation skills.
- Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Followed all relevant traffic laws and safety regulations.
Driver, Warehouse Orders
Johns Trucking
01.1997 - 01.1999
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
Education
No Degree - Philosophy
San Francisco State
San Francisco, CASkills
- Logbook management
- Decision-Making Under Pressure
- Excellent navigation
- Accident prevention strategies
- Weather Condition Adaptation
- City and non-city driving
- Clean Driving Record
- Customer rapport
Timeline
Driver Specialist
Specialized Legal Services
01.2002 - 11.2023
Driver Specialist
Taylor Price Attorney Service
01.1999 - 01.2022
Driver, Warehouse Orders
Johns Trucking
01.1997 - 01.1999
No Degree - Philosophy
San Francisco State