JAMES MANN
La Crescent,MN
Summary
Broadband Specialist with over 24 years of experience in telecommunications, notably with T-Mobile. Excelled in technical analysis and project direction, enhancing system efficiency and reliability. Skilled in interpreting diagrams and leading teams, ensuring the safety and success of numerous high-stakes deployments. Demonstrated exceptional equipment accountability and maintenance prowess, contributing to significant network resilience.
Overview
36
36
years of professional experience
Work History
Broadband Specialist
Mediacom Communications Corporation
Chatfield, USA
03.2023 - Current
- QC completed contract work on plant
- Locate coax/fiber when needed
- Works with connectors, fasteners and wire and uses hand tools; splices coax and fiber
- Sets trunk levels, setup and changes out trunk amplifiers, calculates signal level losses in cable and equipment for trunk lines and distribution lines
- Installs electronics and makes power connections; maintain power supplies
- Read and understand blue print design and follow print design
- Conduct system tests such as signal/noise, sweep and balance HFC plant
- Perform new construction lashing and delashing coax/fiber to strand, set anchors, do pole transfers
Senior Field Technician
T-Mobile
Edina, USA
01.1998 - 09.2022
- Spent 24 1/2 years as a Field Technician for Aerial Communications, Voice Stream Wireless and T-Mobile Wireless
- Diagnosed equipment malfunctions by analyzing technical data using T-Mobile/Nokia applications
- Maintained company field vehicle stocked with test equipment and replacement parts valued over $100,000
- Worked in diverse types of weather and ground conditions day and night
- Performed annual/completed preventive maintenance on assigned cell sites
- Monitored assigned cell sites daily by checking stats, performance and alarms
- If any issues were found I would troubleshoot remotely to avoid unneeded trips to site
- If issue couldn't be fixed remotely I would dispatch to troubleshot/repaired to keep equipment fully functional and avoid any outages to customers
- Kept track of automatic and self-generated service tickets and work orders with T-Mobile Applications
- Diagnosed equipment malfunctions by analyzing technical data using Nokia applications
- Communicated across departments during site development to ensure all sites were completed according to site drawings and RF Data Sheet, if there were issues, I worked with our Construction Team and contractors to ensure all issues were documented and fixed as soon as possible
- Worked many network outages with very little supervision troubleshooting and repairing issues
- Oversaw Minneapolis Field Ops storm recovery on many occasions after network was hit by storms
Communications Specialist
US Army
02.1989 - 02.1997
- 8+ years in the US Army as a Multi-Channel Transmission Systems Operator/Maintainer
- Trained team to improve efficiency for deployments to hostile environments
- Followed standards and procedures to maintain safe work environment
- Over saw 6 person team and US military communications equipment worth over $1 millions dollars during many deployments all over the world
Education
High School Diploma -
Little Fork - Big Falls High School
Little Fork, Mn05.1987
Skills
- Field Investigations
- Safety Rules Regulations
- Interpreting Diagrams
- Technical Analysis
- Project Direction
- Schedule Management
- Switches and Routers
- Parts Repair and Replacement
- Technical Documentation Reading
- Technical Diagrams
- Wiring Schematics
- Construction Operations
- Project Requirements
- Equipment Accountability
- Maintenance and repair
- Failure management
- HVAC systems
- System installations
Timeline
Broadband Specialist
Mediacom Communications Corporation
03.2023 - Current
Senior Field Technician
T-Mobile
01.1998 - 09.2022
Communications Specialist
US Army
02.1989 - 02.1997
High School Diploma -
Little Fork - Big Falls High School
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