Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Marchi

Palatine,IL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Locker Room Attendant

Wynstone Country Club
06.2023 - Current
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Greeted customers and offered them assistance.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Promptly responded to all requests for assistance.

Valet

Wynstone Country Club
06.2023 - Current
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Resolved customer complaints through calm, constructive communication.
  • Provided punctual, polite valet services to uphold professional standards.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Answered guest's questions about property amenities and services.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Inspected vehicles to verify condition ahead of customer returns.

Delivery Driver

Vinis Pizza
01.2021 - 12.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered food to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Shoe Sales Associate

Dicks Sporing Goods
10.2020 - 01.2021
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Staff Member

Daisys Malt Shoppe
08.2017 - 01.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Assisted with onboarding new staff members, providing orientation and support.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

Education

Associate of Arts - Business

William Rainey Harper College
Palatine, IL
05.2024

Skills

  • Cleanliness standards
  • Multitasking capabilities
  • Security monitoring
  • Reliability
  • Flexibility
  • Interpersonal skills
  • Initiative taking
  • Problem-solving abilities
  • Organizational skills
  • Effective communication
  • Attention to detail

Timeline

Locker Room Attendant

Wynstone Country Club
06.2023 - Current

Valet

Wynstone Country Club
06.2023 - Current

Delivery Driver

Vinis Pizza
01.2021 - 12.2022

Shoe Sales Associate

Dicks Sporing Goods
10.2020 - 01.2021

Staff Member

Daisys Malt Shoppe
08.2017 - 01.2021

Associate of Arts - Business

William Rainey Harper College

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James Marchi