Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

James Marcinko

Grass Valley,CA

Summary

Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of non-profit trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager

Animal Place
01.2024 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Analyzed and reported on key performance metrics to senior management.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Accounted for building usage and organizational needs when planning maintenance activities.

Operations Manager

Full Circle Farm Sanctuary
01.2021 - 09.2023
  • Monitored overall health of animals through daily observation and hands-on training.
  • Managed inventory of food, supplies, and medications to maintain adequate stock levels while minimizing costs.
  • Improved animal care standards by implementing new protocols and procedures for daily tasks.
  • Ensured optimal animal welfare with diligent monitoring and prompt response to any health or behavioral concerns.
  • Built strong relationships with local veterinarians to ensure timely and appropriate medical care for all animals.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.

Animal Care Manager

Indraloka Animal Sanctuary
01.2016 - 06.2020
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Implemented enrichment programs to promote mental stimulation and overall well-being for housed animals.
  • Ensured proper documentation of all health records, including health issues, feeding routines, treatments, and medications.

Education

Associate of Science - Business Administration

Lackawanna College
Scranton, PA
01-2016

Skills

  • Animal Health Care

  • Team Leadership

  • Decision-Making

  • Employee relations and conflict resolution

  • Schedule Management

  • Project Management

  • Grounds Maintenance

  • Equipment Troubleshooting

  • Carpentry

  • Electrical Systems

  • Plumbing systems

  • Landscaping

Accomplishments

  • Promoted to Animal Care Manager after 1 year with IAS
  • Promoted to Operations Manager less than 1 year with the FCFS.
  • Developed and implemented online medical filing systems
  • Developed and implemented SOP's
  • Equipped sanctuaries with emergency response equipment
  • Developed Facilities Maintenance standards and practices.
  • Developed Animal Health Care standards and practices.
  • Improved Communications standards and practices.
  • Improved Volunteer and Intern programs.
  • Led Community Engagement programs.

Certification

  • Humane Euthanasia


Timeline

Operations Manager

Animal Place
01.2024 - Current

Operations Manager

Full Circle Farm Sanctuary
01.2021 - 09.2023

Animal Care Manager

Indraloka Animal Sanctuary
01.2016 - 06.2020

Associate of Science - Business Administration

Lackawanna College

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James Marcinko