Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelyn Skaggs

Olive Hill,KY

Summary

Proactive professional with experience executing quality care in high-pressure situations. Deep knowledge the field and outstanding team communication skills. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient outcomes. Adaptable professional with several years of experience applying exceptional critical thinking and decision-making skills. Effectively assessed patients and performed life-saving treatments and procedures. Repeatedly acknowledged for excellent patient care and demonstrated exceptional healthcare performance. Compassionate EMT-Basic known for maintaining high productivity and efficiently completing tasks under pressure. Possess key specialized skills in emergency response, patient assessment, and basic life support that contribute to effective on-scene care. Excel in communication, teamwork, and problem-solving which are paramount in providing exceptional service during critical situations. Attentive and compassionate professional with calm and organized approach to emergency response needs. Facilitates field triage and critical interventions to address severe injury and illness. Established care plan and carries out in-field care to stabilize patients for transport. Approachable and outgoing Tour Operator with experience leading tours of various educational and historic sites. Delivering guest satisfaction through delightful and educational stories and strong communication skills. Skilled at leading tours for groups of all sizes. Engaging Tour Guide known for exceptional productivity and efficient task completion. Possess specialized skills in cultural interpretation, route planning, and audience engagement. Excel in communication, adaptability, and problem-solving to enhance visitor experiences and foster memorable tours. Seasoned Tour Guide with a robust background in delivering informative, engaging tours to diverse groups. Skilled at fostering memorable experiences through deep knowledge of local history and landmarks. Strengths include strong communication skills, adaptability to varied group sizes and interests, and ability to handle unexpected situations calmly and effectively. Previous roles have demonstrated significant increase in visitor satisfaction scores and repeat clientele. Gifted tour professional dedicated to giving guests memorable experiences. Delivers on promised entertainment or education for site-specific tours. Focused on continuously improving tours with new information and better group management. Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations. Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, osha and health code requirements. Motivated professional with several years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques. Focused professional with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills. Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products. Detail-focused Parts Specialist with experience in inventory management, procurement and customer service in the automotive industry. Strengths include keen knowledge of vehicle parts, effective communication skills and ability to maintain organized and efficient system for parts storage. Consistently improve cost efficiency by negotiating product prices with vendors and streamline workflow by introducing more effective inventory management practices. Resourceful Parts Specialist known for high productivity and efficient task completion. Skilled in inventory management, logistical coordination, and customer service, ensuring smooth operations in parts sourcing and distribution. Excel in communication, problem-solving, and time management to deliver on customer needs and operational goals. Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Skilled professional monitoring performance indicators and researching sales trends to support sales and dispatch teams. Maximized potential sales with merchandise knowledge and outstanding customer service. Highly organized and diligent. Talented professional offering many years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty. Entry-level Parts Associate trained in parts sales, service standards and maintenance schedules. Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

EMT-Basic

Patriot Ems
Inez, KY
07.2022 - 09.2024
  • Provided emergency medical care to patients in pre-hospital settings.
  • Assisted with patient assessments, such as measuring vital signs and assessing conditions.
  • Performed CPR, splinting of fractures, wound treatment and other life saving measures.
  • Managed airway maintenance, oxygen delivery and suctioning procedures.
  • Administered medications per physician instructions or protocol guidelines.
  • Maintained accurate records of patient care treatments and transport information.
  • Communicated effectively with hospital staff upon arrival at the destination facility.
  • Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
  • Operated ambulances safely under emergency conditions while following all traffic laws.
  • Monitored patient condition during transit and provided appropriate medical attention as needed.
  • Responded quickly to 911 calls for medical assistance within designated service area.
  • Collaborated with fire department personnel for search and rescue operations.
  • Conducted regular ambulance checks to ensure proper functioning of equipment.
  • Loaded strhers onto ambulances according to safety protocols and secured them properly before transport.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Educated patients on how to prevent injuries or illnesses through lifestyle changes.
  • Attended weekly meetings with supervisors to discuss cases, protocols, policies.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Utilized specialized equipment such as defibrillators, monitors, IV pumps., correctly.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Suctioned airways to clear obstructions and help patients breathe.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Positioned patients in preparation for treatment and transport.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Collaborated with medical personnel to quickly treat and transport patients.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Explained medical terminology in non-complex terms o patients.
  • Performed CPR and used defibrillator on cardiac patients.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Interviewed patients to obtain medical history and details on current issues.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Administered first aid treatment or life support in prehospital settings.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Documented patient condition and treatment to facilitate plan of care.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Documented calls in reports detailing incident type and course of treatment.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Reported infectious disease cases to appropriate medical authorities.
  • Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.
  • Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures.
  • Documented patient information, condition and treatment while protecting confidentiality and patient rights.
  • Responded to emergency calls to provide immediate medical assistance and transportation to medical facility.
  • Transported patients safely to minimize discomfort and prevent further injury.
  • Worked closely with accepting hospitals to relay patients' vitals and fill out patient reports.
  • Cleaned and sanitized vehicles and medical equipment to comply with safety and health protocols.
  • Determined nature and extent of injury or medical condition to establish priorities for emergency care.
  • Reported abnormal changes in patient's physical, mental and emotional conditions to nursing staff for re-evaluation.
  • Decontaminated ambulance's interior after exposure to contagious disease to prevent transmission.
  • Replaced linens and blankets and restocked supplies in ambulance to prepare team for next service.
  • Administered medications and life-saving treatment under supervision of paramedics.
  • Collaborated with emergency services and public safety personnel to expedite rescue process, increasing chances of survival for patients.
  • Oversaw inventory of medical supplies to maintain availability and eliminate unnecessary expenses.
  • Complied with regulations in handling deceased by notifying authorities and arranging protection of property and evidence.
  • Assessed emergency situations and prioritized medical care for patients.
  • Demonstrated dedication to providing quality care through continued training and education.

EMT-Basic

Elliott county Ems
Sandy Hook, KY
04.2021 - 06.2024
  • Provided emergency medical care to patients in pre-hospital settings.
  • Assisted with patient assessments, such as measuring vital signs and assessing conditions.
  • Performed CPR, splinting of fractures, wound treatment and other life saving measures.
  • Managed airway maintenance, oxygen delivery and suctioning procedures.
  • Administered medications per physician instructions or protocol guidelines.
  • Maintained accurate records of patient care treatments and transport information.
  • Communicated effectively with hospital staff upon arrival at the destination facility.
  • Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
  • Operated ambulances safely under emergency conditions while following all traffic laws.
  • Monitored patient condition during transit and provided appropriate medical attention as needed.
  • Responded quickly to 911 calls for medical assistance within designated service area.
  • Collaborated with fire department personnel for search and rescue operations.
  • Conducted regular ambulance checks to ensure proper functioning of equipment.
  • Loaded strhers onto ambulances according to safety protocols and secured them properly before transport.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Educated patients on how to prevent injuries or illnesses through lifestyle changes.
  • Attended weekly meetings with supervisors to discuss cases, protocols, policies.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.
  • Utilized specialized equipment such as defibrillators, monitors, IV pumps., correctly.
  • Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures.
  • Documented patient information, condition and treatment while protecting confidentiality and patient rights.
  • Responded to emergency calls to provide immediate medical assistance and transportation to medical facility.
  • Transported patients safely to minimize discomfort and prevent further injury.
  • Cleaned and sanitized vehicles and medical equipment to comply with safety and health protocols.
  • Worked closely with accepting hospitals to relay patients' vitals and fill out patient reports.
  • Determined nature and extent of injury or medical condition to establish priorities for emergency care.
  • Reported abnormal changes in patient's physical, mental and emotional conditions to nursing staff for re-evaluation.
  • Decontaminated ambulance's interior after exposure to contagious disease to prevent transmission.
  • Replaced linens and blankets and restocked supplies in ambulance to prepare team for next service.
  • Collaborated with emergency services and public safety personnel to expedite rescue process, increasing chances of survival for patients.
  • Administered medications and life-saving treatment under supervision of paramedics.
  • Oversaw inventory of medical supplies to maintain availability and eliminate unnecessary expenses.
  • Complied with regulations in handling deceased by notifying authorities and arranging protection of property and evidence.
  • Assessed emergency situations and prioritized medical care for patients.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Remained level-headed and proactive during emergency situations.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Documented calls in reports detailing incident type and course of treatment.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Documented patient condition and treatment to facilitate plan of care.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.

EMS Dispatcher

Patriot Ems
Ironton, OH
02.2022 - 07.2022
  • Responded to emergency calls, determined nature and location of incident, and dispatched appropriate personnel and equipment.
  • Monitored status of field units using radio communications systems, maintained contact with responding personnel until completion of call.
  • Maintained detailed records on all dispatched calls including response times, type of incidents handled.
  • Analyzed medical information received from caller to determine the level of urgency or priority for dispatch.
  • Provided pre-arrival instructions to callers in order to assist them with medical emergencies prior to arrival of EMS personnel.
  • Utilized mapping software to identify geographic locations for dispatching purposes.
  • Assessed incoming requests for service based on established criteria and protocols; prioritized responses according to severity of situation.
  • Provided support services such as locating resources or providing operational advice during emergency situations.
  • Coordinated communication between field units and other agencies such as police departments or fire departments when appropriate.
  • Trained new staff members in proper procedures for operating dispatch equipment and handling emergency calls.
  • Operated computer aided dispatch system which includes entering data into a database, retrieving information from the database, printing reports.
  • Communicated with field personnel via two-way radios in order to provide updates on changes in call volume or priority levels.
  • Reviewed logs regularly to ensure accuracy and completeness of documentation related to all dispatched calls.
  • Notified hospitals regarding pending arrivals; provided patient condition reports upon request.
  • Answered non-emergency inquiries from the public regarding departmental services.
  • Created statistical reports on EMS activities for review by management team.
  • Performed routine maintenance checks on all communication equipment used by dispatchers.
  • Served as a liaison between EMS personnel and other healthcare providers such as physicians or nurses during complex cases.
  • Stayed up-to-date with local regulations concerning EMS operations in order to ensure compliance at all times.
  • Researched previous calls in order to provide additional information that may be helpful when responding to similar incidents in the future.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Researched vehicle, wanted and missing persons information.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Responded to emergency calls routed by automatic distribution system.

Parts Specialist

Oreily's Auto Parts
Grayson, KY
06.2021 - 02.2022
  • Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
  • Maintained accurate records of all inventory transactions in the computer system.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Received customer orders and placed them into the system for processing.
  • Provided customers with technical advice regarding parts information and availability.
  • Assisted customers with product selection based on their needs.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
  • Documented any discrepancies between actual inventory counts versus what was recorded in the system.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
  • Managed vendor relationships by ensuring that orders were filled accurately and on time.
  • Ensured that all safety procedures were followed while handling hazardous materials.
  • Identified potential problems with defective or damaged parts before they reached customers.
  • Responded to inquiries from internal staff members about part specifications or availability.
  • Coordinated shipping arrangements for outbound orders as needed.
  • Performed regular audits of warehouse shelves to verify proper stocking levels.
  • Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
  • Collaborated with management team members on special projects related to improving processes within the department.
  • Supported service department by expertly pulling parts and updating records.
  • Maintained parts system with current order and sales data.
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.
  • Coordinated restocks by working closely with parts manager to fill critical gaps.
  • Updated customer and vendor accounts with each purchase to support accurate billing.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
  • Received, examined and reshelved returned parts.
  • Operated point of sales and parts lookup computer systems.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Opened crates to replenish stocked items in proper aisles.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Followed standards of care and compliance per company and legal requirements.
  • Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Increased team productivity by implementing multiple strategic process improvements.
  • Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
  • Improved team member performance by devising and overseeing personalized strategies.
  • Developed strategic sales initiatives to pitch products and services.
  • Managed employee schedules and daily assignments.
  • Tracked team performance targets and sales metrics to identify areas for improvement.

Cook

Giovanni’s pizza
Olive Hill, KY
03.2018 - 04.2021
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Planned menus based on customer preferences, nutritional value and budget constraints.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Organized storage areas for efficient usage of space.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Resolved customer complaints regarding food quality or services provided.
  • Kept records related to costs, production quantities, menu changes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Cook

Tyler’s pizza
Olive Hill , KY
08.2017 - 01.2018
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.

Manager

Carter Caves State Resort Park
Olivehill, KY
05.2017 - 07.2017
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Education

Emergency Medicine - Emergency Medical Technology

Ashland Community And Technical College
Ashland, KY
12-2020

High School Diploma -

West Carter County High School
Olive Hill, KY
05-2020

Skills

  • Airway Management
  • Patient Lifting
  • Seizure Management
  • Cardiopulmonary Resuscitation
  • Pediatric Care
  • Medical emergencies
  • Geriatric Care
  • Continuing education
  • Emergency vehicle operation
  • Bleeding control
  • Treatment delivery
  • Accident response
  • Medical Recordkeeping
  • Patient Transport
  • Pre-hospital Care
  • Respiratory assessment
  • Emergency Management
  • Direct Patient Care
  • Resuscitation
  • Condition reporting
  • Supply Restocking
  • Patient Triage
  • Safe Driving
  • Vital signs monitoring
  • Medical Coding
  • Patient Stabilization
  • Emergency patient triage
  • Basic Life Support
  • Medication Administration
  • Foreign body removal
  • Intravenous therapy
  • Medical Records Management
  • Reporting and documentation
  • Patient evaluations
  • Condition Assessment
  • Environmental Emergencies
  • Patient Assessments
  • Quality Assurance Controls
  • Stabilization
  • CPR and First Aid
  • Triaging
  • Critical decision-making skills
  • Vehicle Maintenance
  • Field patient assessments
  • Cardiac monitoring
  • Vital sign assessment
  • Ambulance driving
  • Oxygen therapy
  • Scene assessments
  • Indirect Patient Care
  • Medical data acquisition
  • Patient Management

Certification

  • emergency medical technician
  • pediatric head trauma
  • sexual assault awareness
  • child development associate
  • cpr
  • first aid
  • nims 100
  • nims 200
  • nims 700
  • nims 800
  • haccp

Timeline

EMT-Basic

Patriot Ems
07.2022 - 09.2024

EMS Dispatcher

Patriot Ems
02.2022 - 07.2022

Parts Specialist

Oreily's Auto Parts
06.2021 - 02.2022

EMT-Basic

Elliott county Ems
04.2021 - 06.2024

Cook

Giovanni’s pizza
03.2018 - 04.2021

Cook

Tyler’s pizza
08.2017 - 01.2018

Manager

Carter Caves State Resort Park
05.2017 - 07.2017

Emergency Medicine - Emergency Medical Technology

Ashland Community And Technical College

High School Diploma -

West Carter County High School

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Katelyn Skaggs