James Marin
Methuen,MA
Summary
Dynamic and results-oriented Account Executive with a proven track record of driving revenue growth and building strong client relationships. Experienced in managing accounts across Financial Services, Technology, Manufacturing, Healthcare, and other key industries. Skilled at delivering tailored solutions that align with client needs and consistently exceeding sales targets. Recognized for exceptional performance and strategic account management in mid-market environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive
ServiceNow
04.2022 - Current
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Enterprise Sales Development Representative
ServiceNow
04.2021 - 03.2022
- Delivered compelling presentations that effectively communicated value propositions while addressing unique client needs.
- Developed strong relationships with key decision-makers to ensure long-term business partnerships.
- Collaborated with marketing team to create effective promotional materials for product launches and campaigns.
- Consistently met or exceeded sales quotas through diligent prospecting and effective negotiation techniques.
Store Manager - Level 3
AT&T
10.2019 - 03.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager - Level 1
AT&T
09.2018 - 10.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
AT&T
04.2017 - 09.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Retail Sales Consultant
AT&T
07.2015 - 04.2017
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
Sales Representative
MarketSource
05.2014 - 05.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Business Administration And Management
UMASS Lowell
Lowell, MASkills
- Sales Cycle Management
- Negotiation Skills
- Pipeline Management and Forecasting
- Client Relationship Building
- Account Management
- Cold Calling & Prospecting
- Cross-Selling & Upselling
- Communication
- Time Management & Organization
- Cross-Functional Collaboration
- Renewal Management
- Sales Tools
Accomplishments
Best of The Big East - Immediate Impact award - Q2
Certification
Value Selling Certification
Languages
Spanish
Limited Working
Portuguese
Limited Working
Timeline
Account Executive
ServiceNow
04.2022 - Current
Enterprise Sales Development Representative
ServiceNow
04.2021 - 03.2022
Store Manager - Level 3
AT&T
10.2019 - 03.2021
Store Manager - Level 1
AT&T
09.2018 - 10.2019
Assistant Store Manager
AT&T
04.2017 - 09.2018
Retail Sales Consultant
AT&T
07.2015 - 04.2017
Sales Representative
MarketSource
05.2014 - 05.2015
Value Selling Certification
Bachelor of Science - Business Administration And Management
UMASS Lowell
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