James Marsh
Pleasant Grove,UT
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
6
6
years of professional experience
Work History
General Manager
Taco Bell
Lehi, Utah
12.2018 - 06.2024
- Ensured compliance with local health department regulations regarding food safety standards.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Administered employee discipline through verbal and written warnings.
Education
High School Diploma -
Reynoldsburg High School Business Education Leadership & Law Academy
Reynoldsburg, OH07-1986
Skills
- Workflow Planning
- Operations Oversight
- Staff Supervision
- Schedule Management
- Customer Relationship Management
- Branding
- Loss Prevention
- Quality Management
- P&L Management
- Expense Control
- Staff Training
- Budgeting and cost control strategies
- Team Leadership
References
References available upon request.
Timeline
General Manager
Taco Bell
12.2018 - 06.2024
High School Diploma -
Reynoldsburg High School Business Education Leadership & Law Academy