James Martin
Seaside,California
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Operator
Summit Construction Company LLC
09.2024 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Set up water pipelines to support public works initiatives around nearby municipalities.
- Managed various outdoor plumbing systems in residential and commercial environments.
- Operated various equipment on job site.
Field Service Representative/Water Distribution Operator
California American Water Company
08.2015 - 08.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided 24/7 on-call support. Working any and all hours of day to ensure customer satisfaction.
Education
High School Diploma -
Monterey High School
Monterey07-2010
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Relationship management
Certification
Distribution 2 Operator Certification
Timeline
Owner/Operator
Summit Construction Company LLC
09.2024 - Current
Field Service Representative/Water Distribution Operator
California American Water Company
08.2015 - 08.2024
Distribution 2 Operator Certification
High School Diploma -
Monterey High School
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