Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Martineau

Sellersville,PA

Summary

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active. Dependable Customer attendant with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Versatile team member offering over 26 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Motivated Team Member with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees.

Overview

20
20
years of professional experience

Work History

Produce Team Member

Henning's Supermarket
Harleysville, PA
01.2022 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Supported promotional plans by updating signage with price changes.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Greeted customers and directed to requested products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Greeted store customers and discussed needs.

Receiving Clerk and Seafood Lead

Weis Markets Inc
Gilbertsville, PA
08.2012 - 01.2022
  • Double-checked cargo inventories and documentation for accuracy.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Regularly reviewed invoices and double-checked orders.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Recorded regular progress and issues with products.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Sorted and delivered materials to different work areas and staff.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Cleaned and sanitized equipment, tools and work surfaces.
  • Checked quality of products and removed expired items.
  • Washed floors, walls, coolers and storage shelves.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Interacted with customers to foster loyalty and satisfaction.
  • Handled specialty seafood items for packaging and display.
  • Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Supported loss prevention goals by monitoring shopper behavior.

Deli Clerk

Genaurdis Family Markets
Jamison, PA
09.2000 - 10.2010
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Created appealing food arrangements for party trays and specialized orders.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Replenished serving stations with fresh food and cleaned up spills.

Education

Associate of Science - Criminal Justice

Mercer County Community College
Trenton, NJ
2001

High School Diploma -

South Hunterdon High School
Lambertville, NJ
06.1997

Skills

  • Skid Breakdown
  • Weights and Measurements
  • Shrinkage Control
  • Product Rotations
  • Safe Work Practices
  • Effective Working Relationships
  • Pallet Jacks
  • Stocking and Replenishing
  • Verbal and Written Communication
  • Safe Food Handling Procedures
  • Cleaning and Sanitation
  • Customer Service

Timeline

Produce Team Member

Henning's Supermarket
01.2022 - Current

Receiving Clerk and Seafood Lead

Weis Markets Inc
08.2012 - 01.2022

Deli Clerk

Genaurdis Family Markets
09.2000 - 10.2010

Associate of Science - Criminal Justice

Mercer County Community College

High School Diploma -

South Hunterdon High School

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James Martineau