James Martinez

Automotive Technician

Halladay - Subaru Motors

12.2021 - 12.2022

Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Performed safety and emissions inspections.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Used specialized tools to detect leaks in gas and refrigerant systems.
Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
Increased workshop efficiency with organization of tools and equipment.
Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
Conducted safety inspections to comply with legal and company standards.
Streamlined service scheduling to minimize customer wait times.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Improved customer satisfaction by providing precise and timely repair updates.
Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
Customized vehicles to owner specifications, enhancing driving experience.
Boosted team morale and productivity through effective communication and leadership.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Reduced repeat repair visits by implementing thorough quality control checks.
Enhanced workshop safety by adhering to and promoting best practices.
Diagnosed complex electrical issues, restoring vehicle functionality.
Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
Maintained up-to-date knowledge of automotive industry standards and practices.
Enhanced vehicle performance by conducting detailed diagnostic procedures.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Analyzed vehicle data using advanced diagnostic equipment.
Read and followed technical documentation to complete accurate repairs.
Investigated customer complaints to identify cause of malfunctions.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Coordinated with parts department to determine availability of necessary components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Corrected faults and maximized performance by rebuilding systems and individual components.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Performed emissions tests according to standard procedures.
Maintained awareness of vehicle market trends to assess customer demands and budgets.