James Marunich

• Bussed and reset tables to keep dining room and work areas clean.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Supervised server staff and simultaneously served personal section of tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Managed food resources, memorized orders, and coordinated customer service.
• Greeted new customers, discussed specials, and took drink orders.
• Inspected dishes and utensils for cleanliness.
• Stayed up-to-date on menu changes to help customers make food choices.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Trained staff members on use of POS system.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.

Fished for crab in the Bering Sea. I also long lined Halibut and fished for Salmon.

Very hard work 😊