Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Mason

Lafayette,IN

Summary

Dynamic sales professional with a proven track record at Lafayette Five Star Autogroup, excelling in client relationship management and market analysis. Leveraged strong negotiation skills to consistently exceed sales targets by over 20%. Adept at fostering long-term partnerships and driving revenue growth through strategic marketing and exceptional customer service.

Overview

33
33
years of professional experience

Work History

Senior Sales And Leasing Specialist

Lafayette Five Star Autogroup
09.2003 - Current
  • Participated in ongoing professional development programs to stay current on industry trends and enhance selling techniques.
  • Consistently exceeded performance metrics by adopting a proactive and customer-centric approach to sales and leasing.
  • Developed strong client relationships for increased customer loyalty and long-term business partnerships.
  • Conducted comprehensive market research to identify new business opportunities and expand clientele base.
  • Exceeded monthly sales targets consistently through effective follow-up strategies and persuasive presentation skills.
  • Cultivated a vast network of contacts within the local community, leveraging referrals for increased lead generation opportunities.
  • Partnered with cross-functional teams to streamline internal processes, resulting in enhanced efficiency and improved communication across departments.
  • Boosted sales revenue by effectively communicating product benefits and negotiating lease terms with clients.
  • Demonstrated exceptional multitasking abilities by managing multiple lease negotiations simultaneously while maintaining high levels of organization and focus on priorities.
  • Assisted clients in understanding complex financial aspects involved in lease agreements, providing expert guidance toward making informed decisions based on their individual needs.
  • Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
  • Maintained strong and well-managed online presence to successfully market community.
  • Provided excellent customer service, addressing concerns promptly and ensuring customer satisfaction throughout the leasing process.
  • Leveraged social media platforms effectively for promoting available properties, engaging with potential clients, and staying informed on industry news and updates.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Prepared pricing agreements and contracts to close sales.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Set up appointments with potential and current customers to promote new products and services.
  • Drove new business by acquiring new clients and expanding new and existing relationships.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Prospected new sales leads from directories, referrals and partners.
  • Networked at events and by phone to expand business profits and revenues.
  • Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.

Sales Manager/ Inventory Manager

HH Gregg Appliances and Electronics
02.2000 - 08.2003
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.

Bill of Materials Handling/Production Supervisor

Wabash National
06.1992 - 02.2000
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.

Education

Associate of Arts - Radio And Television

Central Florida University
Orlando, FL
06-1994

Academic Honors

Lafayette Jefferson High School
Lafayette, IN
07-1992

Skills

  • Product presentation
  • Marketing and advertising
  • Goal-oriented mindset
  • Strong negotiation skills
  • Market analysis expertise
  • Sales strategy development
  • Client needs assessment
  • Sales presentations
  • Closing techniques
  • Upselling strategies
  • Cold calling
  • Internet communication
  • Teamwork
  • Customer service
  • Listening skills
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Customer relations
  • Self motivation
  • Customer relationship management

Accomplishments

    Have been the Sales Man of the year for the past 3 years since Five Star Automotive took over fro the Raisor Autogroup

Timeline

Senior Sales And Leasing Specialist

Lafayette Five Star Autogroup
09.2003 - Current

Sales Manager/ Inventory Manager

HH Gregg Appliances and Electronics
02.2000 - 08.2003

Bill of Materials Handling/Production Supervisor

Wabash National
06.1992 - 02.2000

Associate of Arts - Radio And Television

Central Florida University

Academic Honors

Lafayette Jefferson High School

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