James Mattice

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
• Obtained signatures from customers upon delivery of goods.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Reduced fuel consumption through strategic route planning and efficient driving techniques.
• Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
• Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
• Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
• Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
• Participated in safety training and workshops, applying learned techniques to daily driving practices.
• Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
• Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
• Improved fuel efficiency by implementing strategic driving routes and practices.
• Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
• Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
• Improved route efficiency, leading to reduction in average delivery times.
• Reduced incidents of late deliveries by implementing effective time-management strategies.
• Maintained clean and organized vehicle, enhancing professional image of company.
• Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
• Addressed and resolved customer inquiries and concerns, fostering positive relationships.
• Provided exceptional service to clients, leading to increased repeat business and positive feedback.
• Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
• Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
• Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
• Reduced delivery times with careful planning and route optimization.
• Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
• Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
• Enhanced team morale by providing support and assistance during peak delivery periods.
• Drove safely in various weather and road conditions to avoid accidents.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Minimized liability by consistently following road rules when driving.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Updated logs and tracking documents accurately and according to schedule requirements.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Generated consistent referrals and repeat business by providing friendly and fast service.

Good customer skills, following GPS and found all traffic laws maintaining a clean vehicle, helping passengers with special need

• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Utilized GPS systems effectively for accurate routing and delivery time estimates.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Navigated efficiently through various routes for timely food deliveries.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Collaborated with restaurant staff to confirm order accuracy before delivery.
• Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Communicated proactively with management about potential issues or delays in delivery times.
• Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
• Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
• Addressed issues and resolved customer complaints to establish trust and reliability.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Increased repeat business by providing friendly and professional service to customers.
• Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
• Developed and maintained professional relations between customer, store personnel, and company.
• Handled cash transactions accurately, maintaining financial integrity during each shift.
• Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
• Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
• Resolved customer complaints with professionalism, restoring confidence in service.
• Adapted quickly to new technology and apps for efficient order tracking and delivery.
• Improved delivery times with strategic planning and knowledge of local traffic patterns.
• Collaborated with restaurant staff to ensure orders were correctly prepared and ready for dispatch.
• Supported operational efficiency, keeping accurate logs of deliveries and vehicle maintenance.
• Facilitated smooth delivery process, communicating effectively with customers about arrival times.
• Contributed to team goals by exceeding individual delivery targets without compromising service quality.
• Improved delivery efficiency with meticulous planning and route optimization.
• Enhanced safety, conducting regular vehicle maintenance checks and following traffic laws diligently.
• Enhanced team morale by sharing tips and best practices for efficient food delivery.
• Promoted culture of safety, adhering strictly to road safety regulations and company policies.
• Navigated through diverse routes to optimize delivery times, ensuring customer satisfaction.
• Demonstrated flexibility, adjusting routes in response to traffic conditions or customer requests.
• Strengthened customer relationships, providing friendly service and addressing inquiries promptly.
• Achieved high levels of punctuality, consistently arriving at destinations as scheduled.
• Fostered positive work environment by assisting fellow drivers with route planning and problem-solving.
• Minimized delivery errors by verifying orders and customer details thoroughly before departure.
• Enhanced customer satisfaction by ensuring timely and accurate food deliveries.
• Maintained vehicle cleanliness and safety, contributing to positive company image.
• Ensured order accuracy and quality, checking items before delivery for seamless customer experience.
• Delivered orders to customers to drive full satisfaction.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Operated delivery vehicles safely and efficiently.
• Developed strong customer base through efficient and reliable service.
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
• Immediately addressed problems with customers to promote speedy resolution.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Maintained positive relationships with customers to promote continued business opportunities.
• Processed payments, made change, and provided receipts.
• Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
• Processed customer payments and kept accurate financial records.
• Completed daily pre- and post-trip vehicle inspections.
• Stocked shelves and loaded orders to prepare deliveries.
• Communicated regularly with dispatcher for delivery route details and changes.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Maintained records of sales and customer information to support accuracy.
• Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
• Assisted with sorting and organizing stockroom items.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Implemented policies and procedures across warehouse and shipping platforms.

• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Utilized GPS systems effectively for accurate routing and delivery time estimates.
• Navigated efficiently through various routes for timely food deliveries.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
• Collaborated with restaurant staff to confirm order accuracy before delivery.
• Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
• Communicated proactively with management about potential issues or delays in delivery times.
• Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
• Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
• Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
• Increased repeat business by providing friendly and professional service to customers.
• Handled cash transactions accurately, maintaining financial integrity during each shift.
• Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
• Resolved customer complaints with professionalism, restoring confidence in service.
• Adapted quickly to new technology and apps for efficient order tracking and delivery.
• Improved delivery times with strategic planning and knowledge of local traffic patterns.
• Collaborated with restaurant staff to ensure orders were correctly prepared and ready for dispatch.
• Supported operational efficiency, keeping accurate logs of deliveries and vehicle maintenance.
• Facilitated smooth delivery process, communicating effectively with customers about arrival times.
• Contributed to team goals by exceeding individual delivery targets without compromising service quality.
• Improved delivery efficiency with meticulous planning and route optimization.
• Enhanced safety, conducting regular vehicle maintenance checks and following traffic laws diligently.
• Enhanced team morale by sharing tips and best practices for efficient food delivery.
• Promoted culture of safety, adhering strictly to road safety regulations and company policies.
• Navigated through diverse routes to optimize delivery times, ensuring customer satisfaction.
• Demonstrated flexibility, adjusting routes in response to traffic conditions or customer requests.
• Strengthened customer relationships, providing friendly service and addressing inquiries promptly.
• Achieved high levels of punctuality, consistently arriving at destinations as scheduled.
• Fostered positive work environment by assisting fellow drivers with route planning and problem-solving.
• Minimized delivery errors by verifying orders and customer details thoroughly before departure.
• Enhanced customer satisfaction by ensuring timely and accurate food deliveries.
• Maintained vehicle cleanliness and safety, contributing to positive company image.
• Ensured order accuracy and quality, checking items before delivery for seamless customer experience.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Addressed issues and resolved customer complaints to establish trust and reliability.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
• Developed and maintained professional relations between customer, store personnel, and company.
• Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
• Delivered orders to customers to drive full satisfaction.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Operated delivery vehicles safely and efficiently.
• Developed strong customer base through efficient and reliable service.
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
• Immediately addressed problems with customers to promote speedy resolution.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Maintained positive relationships with customers to promote continued business opportunities.
• Processed payments, made change, and provided receipts.
• Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
• Processed customer payments and kept accurate financial records.
• Completed daily pre- and post-trip vehicle inspections.
• Stocked shelves and loaded orders to prepare deliveries.
• Communicated regularly with dispatcher for delivery route details and changes.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Maintained records of sales and customer information to support accuracy.
• Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
• Assisted with sorting and organizing stockroom items.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Implemented policies and procedures across warehouse and shipping platforms.

• Improved customer satisfaction by consistently delivering orders on time and with accuracy.
• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
• Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
• Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
• Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
• Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
• Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
• Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
• Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
• Anticipated customers' questions and complaints and skillfully handled concerns.
• Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
• Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
• Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
• Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
• Continually updated management regarding any potential delays or complications encountered during deliveries, allowing for proactive resolutions where possible.
• Maintained organized, safe and clean work areas and complied with company safety and security standards.
• Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
• Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
• Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
• Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes, reducing downtime due to mechanical issues.
• Collaborated with customer service teams and management to resolve order issues or customer complaints.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Addressed issues and resolved customer complaints to establish trust and reliability.
• Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
• Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
• Developed and maintained professional relations between customer, store personnel, and company.
• Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
• Delivered orders to customers to drive full satisfaction.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Operated delivery vehicles safely and efficiently.
• Developed strong customer base through efficient and reliable service.
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
• Immediately addressed problems with customers to promote speedy resolution.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Maintained positive relationships with customers to promote continued business opportunities.
• Processed payments, made change, and provided receipts.
• Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
• Processed customer payments and kept accurate financial records.
• Completed daily pre- and post-trip vehicle inspections.
• Stocked shelves and loaded orders to prepare deliveries.
• Communicated regularly with dispatcher for delivery route details and changes.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Maintained records of sales and customer information to support accuracy.
• Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
• Assisted with sorting and organizing stockroom items.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Implemented policies and procedures across warehouse and shipping platforms.

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
• Reduced shipping errors by thoroughly checking each item before packaging for shipment.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
• Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
• Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
• Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
• Improved efficiency within the team by sharing knowledge of optimal picking routines.
• Maintained timely updates on workload progress through effective communication with supervisors.
• Streamlined warehouse operations through efficient organization of products and inventory management.
• Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
• Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Followed orders precisely for correct items, sizes and quantities.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Safely and securely loaded items to prevent damage during transport.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Prepared and checked outbound shipments for accuracy.
• Transported merchandise pallets to move in warehouse.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Worked with customers to pack items according to specific desires and requirements.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Stocked designated items on shelves, end caps and displays.
• Recorded daily activities for inventory control.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Managed timely and effective replacement of damaged or missing products.
• Stocked shelves to match planogram images and instructions.
• Received new stock and input values into computer system.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Coordinated efficient organization, palletizing and transportation of completed packages.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Pre-assembled containers to be easily selected by packing associates.
• Noted unsafe components inside packages and discussed concerns with supervisors.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Completed inventory accounts to keep records current and promote accurate ordering.
• Monitored tasks and staff assignments to deliver projects under-budget and on-time.
• Interacted with guests in friendly and knowledgeable way.
• Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
• Compiled reports of cost factors such as labor, production and equipment.
• Marked stock with identification tags and labels to outline information such as storage locations.
• Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
• Maintained store assets with effective loss prevention strategies.
• Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
• Partnered with merchandising team to create and implement profitable pricing strategies.
• Supervised and trained new staff in performing census.
• Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
• Greeted customers and directed to requested products.
• Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
• Greeted store customers and discussed needs.
• Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
• Created and enforced detailed organization processes to increase quality and service standards.
• Tracked production and quality control systems to proactively identify deficiencies.
• Checked product levels and recommended new purchases.
• Updated pricing by changing labels and signage for short-term promotions and final clearances.
• Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
• Updated manuals to reflect amending of rates, rules or regulations.
• Planned and scheduled projects and directly performed installations.
• Developed plan-o-grams and layouts that maximized sales.
• Conducted interviews by following stringent guidelines and confidentiality laws.
• Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
• Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
• Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
• Updated merchandise pricing to match new values and special promotional rates.
• Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
• Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.