James Mattingly
Punta Gorda
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Ability to grasp new ideas and integrate them into desired results. Able to coordinate several tasks simultaneously. Able to handle challenges, with proven history of increased productivity. Able to lead others in high-demand situations. Able to prioritize and operate proactively. Commended for reliability and trustworthiness. Enjoy working as a team member as well as independently. Enjoy working with public and diverse populations. Excellent common sense, judgment and decision-making abilities. Establish genuine rapport with prospects and clients. Looking for an organization seeking extraordinary service and commitment to company growth and profit.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Manager, Projects
Townsend Tree Service
02.2018 - Current
- Successfully managed multiple projects within a nine state area through effective time management skills and prioritization techniques.
- Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
- Mentored and coached team members, promoting professional growth and skill development.
- Developed strong relationships within customer base to ensure alignment of goals and expectations.
- Negotiated bid contracts with customers, securing favorable terms that benefited both parties involved in the transaction.
- Coordinated with other supervision and team leads to create comprehensive plans addressing all aspects of assigned projects.
- Evaluated ub contactor's proposals and selected appropriate partners for successful project execution.
- Ensured compliance with DOT & industry regulations by staying up-to-date on relevant policies and procedures.
- Enhanced team collaboration through the development of communication channels and regular progress meetings.
- Resolved conflicts within the team through mediation efforts, fostering a productive work environment.
- Conducted regular performance evaluations of team members, providing constructive feedback aimed at improving individual capabilities.
- Work with senior leaders in establishing a system for tracking project production, enabling timely completion and accurate reporting & invoicing.
- Managed budgets effectively, ensuring adequate funding was allocated to each project phase.
- Developed and initiated projects, managed costs, and monitored performance.
- Reported regularly to managers on project budget, progress, and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays and utilize Extreme Ownership practices in prioritizing and executing new plans.
Supervisor
Aldez Containers
07.2014 - 12.2017
- Manage all daily activities and shipping and receiving
- Supervise employee records and training records
- Build customer relationships with in assigned territory to build customer focus and product support
- Report to management team on financials and daily reports.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor
Townsend Tree Service
09.2010 - 07.2014
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
Territory and Safety Management
RSC Equipment Rental Co.
01.2000 - 01.2009
- Experienced sales manager and safety coordinator of two or more employees
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
- Proven ability to manage key accounts relationships and large-scale projects
- Experience in meeting customers' demands and needs, Coordinate and work with team members in low producing areas to grow revenue
- Work with management on profit and margins
- Consistently met or exceeded sales expectations and company goals
- Elevated standards of quality by establishing planned activities
- Maintained a high level of consumer satisfaction
- Increased used sales to 20% in a slow producing area
- Certified Aerial Lift & Forklift certification class trainer.
Territory Manager/Outside Sales
Miller Brands Of Central KY
01.1988 - 01.1999
- Consistently met or exceeded company goals and expectations
- Consistently increased retail sales by 15% or more
- Directed analysis for optimum market strategies and share
- Maintained a high level of customer satisfaction.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Utility Power Line Clearance
Townsend Tree Service
01.1985 - 01.1988
- Crew Hand & Lead Operator
- Clear power lines for utility company's using power tools and bucket
- Operator and driver of bucket truck, bucket skidder and brush chipper
- Chosen as safe and productive line clearance team thru out Kentucky division.
Education
Aerial And Forklift Training -
RSC Equipment Rental
Lebanon, KY01.2002
Safety Operation Management -
RSC Equipment Rental
Cincinnati, OH01.2001
Diploma -
Nelson County High School
Bardstown, KY01.1984
Basic Fire Fighter Instructions -
New Hope Fire Department, State Fire School
Lexington, KY01.1979
Skills
- American English
- Visual basics, Microsoft, Excel, Lap top, Power Point (Proficient)
- CPR safety training
- Certified Veriforce Evaluator
- Licensed Herbicide Applicator KY,OH,TN
- DOT Certified 605 / 703 Line locate/Install marker placement
- Scheduling and Planning
- Scope Management
- Task Delegation
- Technical understanding
- Project evaluation
- Client Communications
- Financial Administration
- Forecasting
- Contract Development
- Project planning and development
- Project tracking
- Customer Relations
- Advanced problem solving
- Project Scheduling
- Coaching and Mentoring
- Client Relations
- Work flow planning
- Staff Management
- Project Management
Activities
- KY Fellowship Of Musicians
- Marion County Knights Of Columbus
- Saint Thomas Men's Club
- Volunteer Fire Fighter 20 Years
- Youth Softball, Basketball Coach 4 Years
- New Deal Band (Leader)
- Sound Technician Marion County Country Ham Days Festival
- Board Member Lebanon Country Club
Certification
- Licensed Class A CDL Driver
- Certified Veriforce Evaluator Trainer
- Certified CPR Instructor
- Licensed Herbicide Applicator KY-TN-MS-OH
Timeline
Manager, Projects
Townsend Tree Service
02.2018 - Current
Supervisor
Aldez Containers
07.2014 - 12.2017
Supervisor
Townsend Tree Service
09.2010 - 07.2014
Territory and Safety Management
RSC Equipment Rental Co.
01.2000 - 01.2009
Territory Manager/Outside Sales
Miller Brands Of Central KY
01.1988 - 01.1999
Utility Power Line Clearance
Townsend Tree Service
01.1985 - 01.1988
Aerial And Forklift Training -
RSC Equipment Rental
Safety Operation Management -
RSC Equipment Rental
Diploma -
Nelson County High School
Basic Fire Fighter Instructions -
New Hope Fire Department, State Fire School