James Mayes
Mayesville,SC
Summary
Professional with robust background in regional management and strong commitment to achieving results. Adept at driving business growth and optimizing operational processes. Known for collaborative leadership and adaptable approach to dynamic market conditions. Key skills include strategic planning, team development, and market analysis.
With a proven track record at OSLA Agency, I've spearheaded initiatives that significantly enhanced market presence and client satisfaction. My expertise in strategic business planning and team building, coupled with a knack for crisis management, has driven substantial revenue growth and fostered long-lasting partnerships.
Overview
6
6
years of professional experience
Work History
Regional Vice President, Sumter
OSLA Agency
03.2024 - Current
- Expanded the company''s presence in new territories, establishing valuable partnerships and increasing market penetration.
- Negotiated favorable terms in high-stake contracts, safeguarding company interests while fostering long-term relationships with key clients and suppliers.
- Facilitated cross-functional team collaboration to tackle complex challenges, resulting in innovative solutions that drove competitive advantage.
- Bolstered customer satisfaction levels, initiating customer feedback loop that informed service improvements and enhanced client retention rates.
- Enhanced brand reputation through community engagement initiatives, establishing company as leader in corporate social responsibility within region.
- Drove substantial revenue growth through strategic partnerships, meticulously negotiating and securing lucrative deals with key local businesses and organizations.
- . Maintained a deep understanding of the competitive landscape, adjusting strategies as necessary to maintain or improve market positioning.
- Initiated strategy to drive company growth and increase market share and profitability.
Business Development Manager
OSLA Agency
08.2022 - 02.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Drove revenue growth by identifying and securing new business opportunities in untapped markets.
- Expanded customer base by networking at industry events and leveraging social media platforms.
- Diversified revenue streams by exploring and launching into new geographic markets.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Account Coordinator
OSLA Agency
12.2021 - 08.2022
- Streamlined communication between clients and internal teams for seamless project execution.
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Coordinated meetings, and calls for two-person account management team.
- Escalated issues to appropriate channels as necessary.
- Fostered a positive work environment by actively participating in team-building activities and demonstrating commitment to the success of coworkers and clients alike.
- Updated internal databases with account information to maintain concise, clear records.
- Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
- Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
- Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
Restaurant Owner
Carolina Grove Inc.
05.2019 - 08.2021
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 10 employees.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
- Collaborated with designers to create a visually appealing website and social media presence, which led to increased online reservations and inquiries.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
Bachelor of Arts - Political Science
Clemson University
Clemson, SC05-2019
Skills
- Operational planning
- Sales management
- Reliability
- Crisis Management
- Planning and coordination
- Strategic business planning
- Team building
- Business strategy
- Conflict Resolution
- Digital Marketing
- Budgeting and cost control
Timeline
Regional Vice President, Sumter
OSLA Agency
03.2024 - Current
Business Development Manager
OSLA Agency
08.2022 - 02.2024
Account Coordinator
OSLA Agency
12.2021 - 08.2022
Restaurant Owner
Carolina Grove Inc.
05.2019 - 08.2021
Bachelor of Arts - Political Science
Clemson University
Similar Profiles
Tim HortonTim Horton
Director of Operations at Osla AgencyDirector of Operations at Osla Agency
James MayesJames Mayes
Regional Vice President at OSLA AgencyRegional Vice President at OSLA Agency
Fahad Abo TalebFahad Abo Taleb
Finance manager at Gourmet Foundation - Osla CafeFinance manager at Gourmet Foundation - Osla Cafe