James Mayuga
Vienna,VA
Summary
As a graduate with a degree in Performing Arts, I am excited to bring my creativity, passion, and dedication to a teaching role. Although I may be new to the field, my academic background has equipped me with a unique set of skills, including effective communication, adaptability, and the ability to inspire others through the arts. Eager to apply my artistic knowledge to the realm of education, I am committed to creating dynamic and inclusive learning experiences that foster both artistic expression and academic growth. With a collaborative spirit and a love for cultivating creativity, I am enthusiastic about the opportunity to contribute fresh perspectives to the classroom and make a positive impact on the lives of students.
Overview
8
8
years of professional experience
Work History
Flexible Retail
Reflex
08.2023 - Current
- Enhanced recall efficiency by developing and implementing effective coordination strategies.
- Streamlined communication between departments for smoother recall processes.
- Reduced product return timeframes with improved tracking and follow-up procedures.
- Ensured compliance with regulatory standards by maintaining accurate records and documentation.
- Traveled to multiple location to ensure adequate staff in store.
Night Auditor
The Westin
09.2023 - Current
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Streamlined check-in and check-out process for guests, ensuring smooth experiences during overnight hours.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Streamlined check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
Orientation Leader
AMDA
02.2021 - 03.2021
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Taught students safety practices and procedures for resolving conflicts with students and staff.
- Assisted with transition to college life by providing one-on-one support.
- Built personal relationships with students to promote positive experiences.
- Coordinated and led group campus tours of up to 20 students and parents
Front of House Team Member
Chick Fil A
08.2020 - 03.2021
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Resolved guests complaints while maintaining positive customer environment.
Resident Advisor
American Musical & Dramatic Academy
10.2019 - 05.2020
- Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups
- Supported personal needs of residents dealing with diverse conditions
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Enforced policies and safety standards through building and room rounds
Cashier
Whole Foods Market
09.2017 - 10.2018
- Checked prices for customers and processed items sold by scanning barcodes
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Restocked and organized merchandise in front lanes
Sales Assoicate
Music & Arts
08.2016 - 02.2017
- Maintained records related to sales, returns and inventory availability
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Engaged with customers to effectively build rapport and lasting relationships
- Managed over 20 calls per day
Education
Bachelor of Arts - Visual And Performing Arts
American Musical And Dramatic Academy - Los Angeles
Los Angeles, CA02.2022
Associate of Arts - Acting
American Musical And Dramatic Academy - Los Angeles
Los Angeles, CA02.2020
Skills
- Relationship development
- Organization
- Project-Based Learning
- Small Group Instruction
- Curriculum Implementation
- Student Engagement
- Communications
- Document Management
- Sales and Marketing
- Team building
- Community Development
Languages
Tagalog/Filipino
Native or Bilingual
Additional Information
Volunteered at The Fathers House, Orange County with the creative team focused on film-editing.
Kids Quest Volunteer Acting Department & kids worship department @ Mclean Bible Church from 2015-2018
Accomplishments
- Employee of the month
Timeline
Night Auditor
The Westin
09.2023 - Current
Flexible Retail
Reflex
08.2023 - Current
Orientation Leader
AMDA
02.2021 - 03.2021
Front of House Team Member
Chick Fil A
08.2020 - 03.2021
Resident Advisor
American Musical & Dramatic Academy
10.2019 - 05.2020
Cashier
Whole Foods Market
09.2017 - 10.2018
Sales Assoicate
Music & Arts
08.2016 - 02.2017
Bachelor of Arts - Visual And Performing Arts
American Musical And Dramatic Academy - Los Angeles
Associate of Arts - Acting
American Musical And Dramatic Academy - Los Angeles
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