Summary
Overview
Work History
Education
Skills
Timeline
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James McAnulty

Quanah

Summary

Became a leader with proven success at United Supermarkets, enhancing store operations and customer satisfaction through innovative merchandising and effective team management. Excelled in employee supervision and motivation, significantly improving sales and staff performance. Skilled in multitasking, organization, and delivering exceptional customer service, embodying a friendly and positive demeanor.

Overview

2024
2024
years of professional experience

Work History

Assistant Store Director

United Supermarkets
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
  • Responded to customer complaints and comments.
  • Increased customer satisfaction with attentive service and quick resolution of issues.
  • Improved store sales by implementing creative merchandising strategies and eye-catching product displays.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
  • Collaborated with the Store Director to develop and execute strategic plans for store growth.

Account Manager

Dr Pepper Bottling
01.2022 - 10.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Assistant Store Director

United Supermarkets
01.2019 - 01.2023
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
  • Responded to customer complaints and comments.
  • Increased customer satisfaction with attentive service and quick resolution of issues.
  • Improved store sales by implementing creative merchandising strategies and eye-catching product displays.

Grocery Manager

United Supermarkets
01.2015 - 01.2019
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.

Education

Midwestern State University
Wichita Falls, TX

High School Diploma -

S.H Rider High School
Wichita Falls, TX
05.2001

Skills

  • Store operations
  • Employee supervision
  • Team management
  • Employee motivation
  • Customer service
  • Multitasking and organization
  • Friendly and positive

Timeline

Account Manager

Dr Pepper Bottling
01.2022 - 10.2023

Assistant Store Director

United Supermarkets
01.2019 - 01.2023

Grocery Manager

United Supermarkets
01.2015 - 01.2019

Assistant Store Director

United Supermarkets

Midwestern State University

High School Diploma -

S.H Rider High School

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James McAnulty