Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

JAMES MCCARTHY

Hampton

Summary

Strategic, results-oriented sales leader with a proven ability to drive revenue growth, lead high-performing teams, and negotiate complex deals that deliver long-term value. Recognized for building strong client relationships, scaling operations, and executing data-driven strategies that consistently exceed targets. Adept at leading from the front, developing sales talent, and creating high-impact business solutions that accelerate growth and elevate brand presence. A dynamic communicator and trusted leader who thrives in fast-paced, high-stakes environments—and always gets the job done.

Overview

13
13
years of professional experience

Work History

OWNER/OPERATOR

Surfhouse Carpentry, L.L.C.
05.2023 - Current
  • Directed and supervised a team of construction workers, ensuring projects were completed on time, within budget, and to client specifications—supporting high client satisfaction and referral-based sales.
  • Analyzed and evaluated project progress and performance, identifying potential issues and implementing corrective measures.
  • Resolved conflicts between contractors, subcontractors, and clients in a timely and amicable manner
  • Coordinated with subcontractors and vendors to ensure timely delivery of materials, avoiding costly delays and maintaining client trust.
  • Managed daily operations with a focus on efficiency, quality control, and client satisfaction—directly contributing to business growth and retention.
  • Created and implemented a streamlined business plan and service procedures that enhanced customer experience and helped drive revenue growth.

OPERATIONS EXECUTIVE

Confluence Medical Group
11.2019 - 05.2023


  • Led cross-functional collaboration to swiftly identify and resolve operational bottlenecks, ensuring seamless service delivery and client satisfaction.
  • Negotiated and closed new business contracts, leveraging consultative sales techniques to align client needs with tailored solutions.
  • Built strong client relationships through consistent follow-up and proactive issue resolution, driving high customer retention and satisfaction scores.
  • Identified and captured new business opportunities through market research, strategic outreach, and lead qualification—resulting in a measurable increase in account acquisition.
  • Secured high-value, long-term contracts through skilled negotiation, contributing to a substantial improvement in gross margins and predictable revenue streams.
  • Designed and executed targeted sales strategies that increased pipeline efficiency, shortened sales cycles, and boosted close rates.
  • Provided team leadership throughout the sales process, mentoring peers and aligning internal efforts to exceed performance targets.


PHYSICIAN RECRUITER

Medicus Healthcare Solutions
09.2017 - 11.2019
  • Built and nurtured strategic partnerships with healthcare facilities, job boards, and external agencies to expand recruitment reach and drive inbound candidate flow—contributing to business growth and client satisfaction.
  • Developed and managed a robust talent database, enabling quick access to top-tier candidates and reducing time-to-fill for key positions.
  • Negotiated competitive salary and benefit packages with high-value candidates—balancing talent acquisition goals with cost efficiency to maximize ROI.
  • Led candidate evaluations through structured interviews and performance-based assessments, ensuring optimal role alignment and long-term placement success.
  • Analyzed hiring trends and workforce needs to proactively develop a pipeline of qualified candidates, aligning talent strategy with organizational objectives.
  • Took ownership of the full recruitment lifecycle, leading internal coordination efforts and aligning stakeholder expectations to support consistent hiring success.

SALES TRAINER

Verizon Wireless Cellular Sales
07.2016 - 09.2017
  • Designed and implemented high-impact training programs for sales representatives, directly enhancing product knowledge, negotiation skills, and overall sales performance.
  • Partnered with cross-functional teams to plan and execute promotional campaigns, aligning marketing efforts with sales goals to maximize visibility and conversions.
  • Streamlined internal processes and workflows, boosting team productivity and enabling faster response times to customer needs and sales opportunities.
  • Maintained strict adherence to company policies and compliance standards, fostering a culture of accountability and operational excellence.
  • Cultivated strong relationships with key accounts, driving customer loyalty, repeat business, and long-term revenue growth.
  • Conducted in-depth analysis of customer behavior and sales data to identify emerging trends and craft targeted, data-driven sales strategies that increased conversion rates and deal size.
  • Provided hands-on leadership and mentorship to the sales team, reinforcing best practices and fostering a performance-driven environment.


LOAN OFFICER

NMLS
04.2014 - 09.2016
  • Company Overview: Bedford, NH
  • Developed a comprehensive understanding of loan products and qualifications
  • Assisted borrowers in the loan application process to ensure a smooth and efficient experience
  • Maintained an in-depth knowledge of current lending regulations, ensuring compliance with all applicable laws
  • Developed and maintained relationships with referral sources to increase loan volume
  • Organized and maintained client records, ensuring accuracy and confidentiality of all loan-related documents
  • Analyzed credit reports to determine the financial viability of loan applicants
  • Gathered and verified financial information from borrowers to ensure affordability of loan products
  • Assessed applicant's income, assets, and liabilities to determine loan eligibility
  • Provided guidance and advice to borrowers in regards to loan products and repayment options
  • Identified risks and potential issues associated with loan applications and provided solutions
  • Bedford, NH

LOAN OFFICER ASSISTANT

RESIDENTIAL MORTGAGE SERVICES
03.2012 - 04.2014
  • Processed loan applications and other paperwork in accordance with regulations
  • Determined borrower eligibility, determined loan terms and conditions, and prepared loan documents
  • Communicated loan status updates to borrowers and third parties to ensure timely completion of loan applications
  • Processed a high volume of loan applications with accuracy and efficiency, resulting in an increase in loan approvals
  • Verified loan applicant information to ensure accuracy
  • Prepared and submitted loan applications to underwriting for approval

Education

* - Psychology

Hesser College
Nashua, NH

* - Construction Management

New England Carpenters Training Center
Millbury, MA

Skills

  • Strategic Sales Planning & Execution
  • Contract Negotiation & Closing
  • Team Leadership & Staff Development
  • Client Relationship Management
  • Business Development & Account Acquisition
  • Cross-Functional Collaboration
  • High-Stakes Problem Solving
  • Customer Retention & Loyalty Programs
  • Talent Recruitment & Onboarding
  • Process Optimization & Workflow Management

Languages

English
Native or Bilingual
Greek
Elementary

Interests

  • Reading
  • Mindfulness Practices
  • Acting and Theater
  • Woodworking
  • Gym Workouts
  • Yoga
  • Camping
  • Surfing
  • DIY and Home Improvement
  • Road Trips
  • Blockchain Technology and Cryptocurrency
  • Adventure Travel
  • Creative Writing

Timeline

OWNER/OPERATOR

Surfhouse Carpentry, L.L.C.
05.2023 - Current

OPERATIONS EXECUTIVE

Confluence Medical Group
11.2019 - 05.2023

PHYSICIAN RECRUITER

Medicus Healthcare Solutions
09.2017 - 11.2019

SALES TRAINER

Verizon Wireless Cellular Sales
07.2016 - 09.2017

LOAN OFFICER

NMLS
04.2014 - 09.2016

LOAN OFFICER ASSISTANT

RESIDENTIAL MORTGAGE SERVICES
03.2012 - 04.2014

* - Psychology

Hesser College

* - Construction Management

New England Carpenters Training Center

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