James McCarthy
Seguin,TX
Summary
Accomplished Operations Supervisor with a proven track record at Wesco, enhancing operational efficiency and employee productivity through expert logistics management and effective team leadership. Skilled in Microsoft Office and adept at performance monitoring, I spearheaded initiatives that significantly improved workflow efficiency and customer satisfaction. My strategic approach to staff supervision and task delegation consistently achieves outstanding results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Wesco
02.2020 - Current
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed inventory data to identify and address stock discrepancies.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
Freight Lead
Freeman
08.2016 - 01.2020
- Contributed ideas during team meetings that led to improvements in overall workflow efficiency and customer satisfaction.
- Coordinated cross-departmental communication, fostering collaboration and ensuring timely completion of projects related to freight management.
- Reduced shipping errors by consistently maintaining accurate documentation for all transported goods.
- Improved freight processes by streamlining workflows and implementing efficient organization strategies.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
- Managed complex logistics challenges with strategic planning and problem-solving abilities, ensuring seamless freight flow from origin to destination.
Receiving Coordinator
San Antonio Food Bank
02.2012 - 08.2016
- Conducted quality control checks for incoming products, reducing instances of damaged or defective items reaching customers.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Increased operational efficiency through diligent oversight of daily tasks such as unloading trucks, checking deliveries against packing slips, categorizing merchandise accurately.
- Played an integral role in annual inventory audits; diligently counted, verified and logged all stock to maintain accurate records.
- Contributed to the success of cross-functional initiatives by closely collaborating with team members from various departments, ensuring clear communication and timely completion of tasks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Facilitated timely order processing by ensuring accurate logging and tracking of received items in the database.
Education
High School Diploma -
La Vernia High School
La Vernia, TXSkills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Logistics Management
- Team Leadership
- Employee Supervision
- Microsoft Office
Certification
- CPR/AED Certification
- Forklift Certification
- Yellow belt - lean operations
Timeline
Operations Supervisor
Wesco
02.2020 - Current
Freight Lead
Freeman
08.2016 - 01.2020
Receiving Coordinator
San Antonio Food Bank
02.2012 - 08.2016
High School Diploma -
La Vernia High School