James McCoy
Sherwood,AR
Summary
Professional technician with experience in low voltage systems, ready to excel in this role. Strong background in installing, maintaining, and troubleshooting low voltage electrical systems. Known for effective teamwork, adaptability, and delivering reliable results. Skilled in cable installation, system integration, and ensuring safety compliance. Dependable and results-driven with focus on collaborative success.
Overview
34
34
years of professional experience
Work History
Electronics Repair Technician
Self Employed/Side Work
Little Rock, AR
02.2013 - Current
- Custom PC Building & Optimization: Design and assemble high-performance custom computers, selecting specific hardware and software configurations to maximize efficiency for specialized applications and personal use.
- Hardware & Software Maintenance: Diagnose, repair, and upgrade internal components and operating systems for a wide range of desktop and laptop computers.
- Automotive ECU Programming: Specialize in repairing, flashing, and reprogramming Bosch and Motronic engine control units (ECUs) for European makes including BMW, VW, Audi, Porsche, and MINI.
- Performance Tuning: Perform custom EEPROM chip programming and data modification to enhance vehicle performance and engine efficiency.
- Technical Foundation: Leveraged lifelong experience in a family-owned electronics business to develop advanced diagnostic and soldering skills from a young age.
- Diagnosed and repaired a wide range of electronic devices for optimal performance.
- Implemented inventory management system to streamline parts acquisition and reduce delays.
- Maintained high-quality standards by conducting thorough testing procedures following each repair job.
- Reduced repair time for complex issues by implementing effective troubleshooting techniques.
- Delivered outstanding customer service experience by providing clear explanations of repairs needed and potential costs involved.
- Participated in continuous learning opportunities, staying current on emerging technologies and techniques to maintain a competitive edge within the industry.
- Managed inventory levels effectively, maintaining adequate stock of replacement parts to avoid delays in repair jobs.
- Diagnosed and repaired a variety of mechanical failures in equipment and systems.
Low Voltage Technician
Dragonfly Networking Resolutions
Blytheville, AR
03.2023 - Current
- Installed low voltage systems, ensuring compliance with safety standards.
- Conducted troubleshooting and repairs for network and communication equipment.
- Collaborated with project teams to design efficient low voltage solutions.
- Mentored junior technicians on installation best practices and safety protocols.
- Mounted panels for motion detectors, keypads and controls.
- Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
- Facilitated seamless technology integrations, connecting low voltage systems with existing infrastructure.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
Social Media Manager Disc Jockey Event Organizer
Modern Amusement
Little Rock, AR
02.1998 - Current
- Operated sound and lighting equipment to ensure seamless event execution.
- Curated diverse music playlists to enhance audience engagement and event atmosphere.
- Developed strong relationships with clients to understand their musical preferences and needs.
- Implemented innovative mixing techniques to elevate live performances and audience experience.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Implemented marketing strategies to enhance event visibility and attendance.
- Coordinated schedules and timelines for events.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Implemented innovative event concepts to create memorable experiences for attendees, driving repeat business and referrals.
- Brainstormed and implemented creative event concepts and themes.
- Developed and implemented social media strategies to enhance brand visibility and engagement.
- Oversaw community management, responding to inquiries and fostering user interaction.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
Structured Cabling Technician
AbtechCS
Beebe, AR
11.2021 - 10.2022
- Installed and terminated structured cabling systems for voice, data, and video applications.
- Conducted site assessments to determine optimal cabling pathways and layouts.
- Collaborated with project managers to ensure timely completion of installation projects.
- Trained junior technicians on industry best practices and safety standards.
- Contributed to a safe work environment by adhering to industry safety standards during all cabling projects.
- Offered technical support for colleagues on more complex installations or repairs as needed.
- Collaborated with other technicians and contractors to ensure smooth project execution and seamless system integration.
Retail Sales Manager
Radio Shack
07.2001 - 12.2005
- Managed daily operations to optimize sales performance and enhance customer satisfaction.
- Developed training programs for new staff, improving product knowledge and service delivery.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Led team meetings focused on achieving sales targets and fostering a collaborative environment.
- Resolved customer complaints promptly, maintaining high standards of service quality and loyalty.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Sales Manager
Arkansas Car Stereo
Little Rock, AR
06.1992 - 06.2002
- Duties and responsibilities included but not limited to: Hiring and training of new employees. Setting of daily, weekly, and monthly sales goals for staff. Maintain of operational integrity. General sales of merchandise. Store maintenance. Inventory control and renewal.
- Implemented promotional strategies that increased foot traffic and boosted sales revenue.
- Streamlined processes for inventory management, reducing stock discrepancies and enhancing efficiency.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma -
Preview Magnet High School
Little RockSkills
- Adaptable Problem Solver: Rapidly deconstructs complex technical challenges into actionable, manageable tasks
- Performance-Driven: Thrives in high-pressure environments that require creative solutions and proven technical expertise
- Proactive & Self-Directed: Consistently takes the initiative to exceed project requirements and deliver superior results
- Continuous Learner: Demonstrated ability to quickly master and implement emerging technologies and technical skills
- MS Word
- Microsoft Power Point
- Photoshop
- Corel Paint
- Low voltage wiring
- Network troubleshooting
- Audio-visual systems
- Cable testing
- Repair work
Timeline
Low Voltage Technician
Dragonfly Networking Resolutions
03.2023 - Current
Structured Cabling Technician
AbtechCS
11.2021 - 10.2022
Electronics Repair Technician
Self Employed/Side Work
02.2013 - Current
Retail Sales Manager
Radio Shack
07.2001 - 12.2005
Social Media Manager Disc Jockey Event Organizer
Modern Amusement
02.1998 - Current
Sales Manager
Arkansas Car Stereo
06.1992 - 06.2002
High School Diploma -
Preview Magnet High School