James McCrocklin
Lubbock,TX
Summary
Organized professional experienced in coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of osha requirements.
Overview
7
7
years of professional experience
Work History
Floor Supervisor
Alamo Drafthouse
Lubbock, TX
07.2024 - 08.2024
- Resolved customer complaints in a timely and professional manner.
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Server/Bartender
Alamo Drafthouse
Lubbock, TX
04.2022 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees on restaurant procedures and plating techniques.
General Maintenance Technician
Marble Falls ISD
Marble Falls, TX
01.2018 - 08.2021
- Replaced defective components in a timely manner.
- Assisted with the installation of new machinery and equipment.
- Conducted regular maintenance on HVAC systems, pumps, motors, piping, valves and other related systems.
- Repaired plumbing fixtures such as sinks, toilets and faucets.
- Inspected electrical wiring for safety hazards and repaired any faulty connections.
- Troubleshot mechanical problems using specialized diagnostic tools.
- Performed minor welding repairs as needed.
- Installed drywall, flooring tiles, insulation and other building materials according to specifications.
- Repaired roof leaks by patching or replacing damaged shingles or panels.
- Replaced light bulbs and ballasts in lighting fixtures throughout the facility.
- Operated forklifts, scissor lifts and other heavy equipment safely.
- Disassembled broken machines for repair or disposal.
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
Education
Some College (No Degree) - Criminology/ Forensics
Texas Tech University
Lubbock, TXSkills
- Team Leadership
- POS systems operations
- Customer Relations
- Public Speaking
- New Hire Training
- First Aid
Accomplishments
- Eagle Scout
Affiliations
- Wood working/ Carpentry
- 3D modeling
Timeline
Floor Supervisor
Alamo Drafthouse
07.2024 - 08.2024
Server/Bartender
Alamo Drafthouse
04.2022 - 08.2024
General Maintenance Technician
Marble Falls ISD
01.2018 - 08.2021
Some College (No Degree) - Criminology/ Forensics
Texas Tech University