James McDermott
Las Vegas,NV
Summary
Adept at packaging and labeling with a keen eye for detail, I significantly enhanced order fulfillment accuracy at Muscle Foods USA. My leadership as Owner/Operator of Platinum Patios LLC showcases my self-motivation and customer service excellence, achieving notable profitability through strategic cost-control and exceptional service delivery.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
Muscle Foods USA
04.2024 - Current
- Consistently lifted materials weighing as much as Number pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Owner/Operator
Platinum Patios LLC
09.2019 - 09.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance state regulations, permits and laws through diligent record-keeping and inspections.
- Maintained strong customer service ,daily work logs, and submitted payroll documents
- Implemented cost-control measures for increased profitability.
- Trained staff in customer interaction best practices to improve service delivery.
- Identified market trends by conducting regular competitor analysis.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
Project Manager
Bella Patios
05.2017 - 01.2019
- Identified potential project risks with thorough analysis and developed mitigation strategies.
- Guided team members in prioritizing tasks to align with project objectives.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
- Created detailed schedules for project milestones to ensure timely completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Security Officer
Caesars Entertainment
02.2010 - 06.2015
- Utilized incident management software, tracking incidents and improving response efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
Certificate Of Completion - Website Design And Flash Animation
Multimedia Institute
Encino, CA03.2000
Graduated -
Sylmar High School
Sylmar, California06.1996
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Attention to detail
- Multitasking and organization
- Willing to learn
- Customer service
Timeline
Warehouse Worker
Muscle Foods USA
04.2024 - Current
Owner/Operator
Platinum Patios LLC
09.2019 - 09.2024
Project Manager
Bella Patios
05.2017 - 01.2019
Security Officer
Caesars Entertainment
02.2010 - 06.2015
Certificate Of Completion - Website Design And Flash Animation
Multimedia Institute
Graduated -
Sylmar High School
Similar Profiles
Kaily ZiesemerKaily Ziesemer
Accounts Payable at Muscle Foods USAAccounts Payable at Muscle Foods USA
Brian KuvekeBrian Kuveke
Warehouse Associate at Muscle Foods USAWarehouse Associate at Muscle Foods USA
Kha NguyenKha Nguyen
Warehouse Worker at Muscle Food USAWarehouse Worker at Muscle Food USA