Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Certification
Timeline
Generic

James McDonnell

Charlotte,NC

Summary

Detail-oriented Certified Nursing Assistant with exceptional leadership skills seeking a Certified Nursing Assistance position that offers professional challenges and utilizes interpersonal skills, excellent time management and problem-solving abilities.

Highly personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Organized and dependable professional who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

KARE
02.2022 - Current
  • Promote and support patient comfort and safety
  • Promote good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Encourage and participate in fun group activities with patients to boost mood, improve overall memory and provide entertainment.
  • Confer with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Assist with feeding and monitoring intake to help patients achieve nutritional objectives.

Meat Manager

Fresh Market
01.2017 - Current
  • Responsible for all aspects of daily operations of meat and seafood department including inventory, quality, profitability, expense control, purchasing, merchandising, labor, risk management and regulatory compliance.
  • Maintain clean, adequately stocked and organized department by streamlining daily operations and introducing new procedures.
  • Maintain exceptional knowledge level of products and awareness of industry trends
  • Align inventory processes with demand projections to maximize organizational and budget efficiency.
  • Promote business' development by building and maintaining relationships with customers and vendors.
  • Works closely with employees and customers to effectively manage daily operations and communications.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • First Aid and safety training of employees
  • Recruiting, hiring, and training new team members.
  • Motivate, supervise, train, and scheduling of staff to perform tasks in accordance with policy and procedure
  • Mentored new team members to contribute to store's positive culture.
  • Ongoing team member evaluation pointing out areas of improvement to bolster motivation and efficiency rates
  • Training of team members on successful strategies to meet operational and sales targets.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Delegation of tasks and duties to team members, using clearly communicated context, instructions and timeframes for completion.
  • Effective allocation of tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Set and update weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Align scheduling practices with promotion of work-life balance
  • Assign jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Ongoing team support and education for strategies to handle challenging customers and complex situations.
  • Provide consistent exemplary customer care. Lead team by example.
  • Obtain appropriate answers to inquiries and resolutions of customer questions and concerns.
  • Assist customers by finding requested items and providing preparation information for specific cuts of meat.
  • Assisted customers with meal planning and preparation in accordance to their dietary needs and cultural preferences.
  • Provide coverage as needed to alleviate staffing shortages.

Meat Manager

Best Yet Market
06.2000 - 09.2016
  • Managed meat and seafood department daily operations
  • Inventory, pricing, purchasing, and monitoring quality of meat and seafood products
  • Motivate, supervise, train, and scheduling of staff to perform tasks in accordance with policy and procedure
  • Risk management, identify and eliminate risks
  • Customer care and service

Meat Processing Instructor

Cornell Cooperative Extension
06.2005 - 02.2007
  • Conveyed information clearly, decisive, and in logical format making the time memorable
  • Energized and instructed county inmates and students in the art of meat processing
  • Co-designed and wrote the Hazard Analyses Critical Care Plan, H.A.C.C.P., for the meat processing plant
  • Worked in cooperation with the U.S
  • Department of Agriculture, Suffolk County Sheriff Office, Department, , and state and local officials.

Education

Associate of Science - Nursing Degree

Rowan Cabarrus Community College
Salisbury

High School Diploma -

Longwood High School
Middle Island, NY

Skills

  • Quality Patient-Focused Care
  • Intercultural Competence
  • Compassionate Caregiver
  • Crisis Management
  • Complex Problem-Solving
  • Efficient and Reliable Team Player
  • Family Support and Assistance
  • Promoting Healthy Habits
  • Interdisciplinary Communication
  • Operational Standards
  • Systems Assessment and Improvement
  • Departmental Procedures
  • Delegation and Supervision
  • Equipment Management
  • Employee Development
  • Problem Anticipation and Resolution
  • Customer Loyalty
  • Customer Experience
  • Superior Work Ethic
  • Safe Food Handling Practices
  • Safety and Security Enforcement
  • Scheduling and Time-Tracking
  • Health Code Requirements
  • Regulatory and Legal Compliance
  • Process Improvement Initiatives
  • Health Inspections
  • Customer Service Process Improvement
  • Motivational Leadership
  • Critical Thinking
  • Health and Safety Procedures

Accomplishments

    Outstanding Student Achievement Award Nominee, Rowan Cabarrus Community College 2023

Affiliations

Member of four committees, Security, Covenants, Pool, and Advisory for Highland Creek Community Association

Additional Information

  • AWARDS: , Outstanding Student Achievement Award 2022, Rowan Cabarrus Community College; numerous customer service awards; Army Achievement medal; Nation Defense Service Medal; Army Service Ribbon; Overseas Service Ribbon

Certification

Certified Nursing Assistant, NC


Timeline

Certified Nursing Assistant

KARE
02.2022 - Current

Meat Manager

Fresh Market
01.2017 - Current

Meat Processing Instructor

Cornell Cooperative Extension
06.2005 - 02.2007

Meat Manager

Best Yet Market
06.2000 - 09.2016

Associate of Science - Nursing Degree

Rowan Cabarrus Community College

High School Diploma -

Longwood High School

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