James McDowell
Sioux City,IA
Summary
Accomplished Special Finance Manager at Billion Auto, adept in optimizing loan approval processes and enhancing team performance. Demonstrated expertise in customer service and problem-solving, leading to a significant increase in financing approvals. Known for a positive attitude and effective collaboration, ensuring compliance and fostering productive team environments.
Overview
13
13
years of professional experience
Work History
Shipping/Recieving
Missouri Valley Steel
02.2022 - Current
- Ran all paperwork for incoming/outgoing materials
- Worked effectively in fast-paced environments.
- Load/unload trucks with forklift
- Proven ability to learn quickly and adapt to new situations.
- Member of safety committee
Special Finance Manager
Billion Auto
09.2015 - 12.2021
- Interviewed customers, evaluated histories and offered options.
- Maintained accurate records of all special finance transactions, ensuring compliance with relevant regulations and dealership policies.
- Optimized the loan approval process by implementing efficient documentation procedures and reducing errors in submitted paperwork.
- Increased special financing approvals by developing strong relationships with lenders and maintaining a thorough understanding of their guidelines.
Team Manager
Alorica
02.2011 - 07.2015
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
Education
EMT Certified - EMT
Western Iowa Tech Community College
Sioux City, IA02.2002
High School Diploma -
South Sioux High School
South Sioux City, NE05.1998
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Dependable and Responsible
Timeline
Shipping/Recieving
Missouri Valley Steel
02.2022 - Current
Special Finance Manager
Billion Auto
09.2015 - 12.2021
Team Manager
Alorica
02.2011 - 07.2015
EMT Certified - EMT
Western Iowa Tech Community College
High School Diploma -
South Sioux High School
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