James Mcgrady
Covington,VA
Summary
Proven team player with a strong work ethic from Mike's Construction Company, adept in customer service and maintaining high safety standards. Demonstrated ability to enhance customer experience at Arby’s, showcasing patience, empathy, and attention to detail. Achieved excellent accuracy in transactions and efficiency in high-pressure environments, balancing customer assistance with operational demands.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casheir
Arby’s
Covington Va
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Hardee's
Covington
07.2023 - 03.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Laborer
Mikes Construction Company
Hot Springs, VA
05.2023 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Education
High School Diploma -
Alleghany High School
Covington Va 05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Attention to detail
Certification
OSHA 10 hr construction safety and health
Timeline
Casheir
Arby’s
03.2024 - Current
Cook
Hardee's
07.2023 - 03.2024
Laborer
Mikes Construction Company
05.2023 - 09.2023
High School Diploma -
Alleghany High School