James McGuire
Columbus,OH
Summary
Hardworking and reliable Group Coordinator Lead with strong ability in training and problem solving. Offering DEA Certification, FDA Certification and first responder training. Highly organized, proactive and punctual with team-oriented mentality.
Overview
13
13
years of professional experience
Work History
Pro Driver
Uber
Columbus, OH
09.2018 - Current
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
Group Coordinator Lead
DHL/TJX Homegoods
Groveport, OH
08.2021 - 07.2023
- DHL liason between third party photography team and DHL
- Coordinate between DHL inventory team and photography team on issues involving lost items coming into the studio.
- Generate new work waves for the Print Shop workers to pull and pick orders for TJX.
- Assist TJX personnel with issues arising in Photo Studio
- Troubleshoot lost and overdue orders going out of and into the Photo Studio.
- Assist with disassembly of products for website for return to warehouse.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Keep team members updated on new work procedures and company policies.
Logistics Technician/ Production Technician
Hikma Pharmaceuticals
Columbus, OH
07.2011 - 07.2021
- Position currently involves processing bulk material and packaging orders for production.
- Other positions have involved packaging and shipping of controlled from a secured DEA area to LTL trucks for shipment. Also was involved in the packaging of liquid medications.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Assistant Manager
Tuesday Morning
Westerville, OH
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted in store opening by setting up office space, computers and cash registers.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education
High School Diploma -
Elyria West High School
1985
Certification - Emergency Medical Technology
Lorain County Community College
Elyria, OH1992
Skills
- Shipping and receiving
- Troubleshooting
- Customer service skills
- Utilizing scanner systems
- Strong work ethic
- Inventory control
- LTL knowledge
- Safety-oriented
- HAZMAT training
- Multi-tasker
- Familiar with RF systems
- Packing and scanning orders
- Lifts up to 75 pounds
- Warehouse and fulfillment
Volunteer work
- Currently serving as a volunteer election official for the Franklin County Board of Elections on the south end of Columbus, Ohio.
- Former member of the group, Super Heroes to Kids in Ohio. A volunteer organization that cosplay as different cartoon characters to visit children in hospitals
references
- CRYSTAL GARNER: current supervisor, DHL/Homegoods. Groveport, OH 740-207-0250
- MATT DOAN: Operations manager, Estes Trucking. Jacksonville, Fl 614-586-6288
- CANDY MAY: Former manager, Tuesday Morning, Columbus,OH 614-634-2956
Timeline
Group Coordinator Lead
DHL/TJX Homegoods
08.2021 - 07.2023
Pro Driver
Uber
09.2018 - Current
Logistics Technician/ Production Technician
Hikma Pharmaceuticals
07.2011 - 07.2021
Assistant Manager
Tuesday Morning
High School Diploma -
Elyria West High School
Certification - Emergency Medical Technology
Lorain County Community College