Summary
Overview
Work History
Education
Skills
Timeline
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James McHale

Security Officer
Pelham,NH

Summary

Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism.

Overview

48
48
years of professional experience
5
5
years of post-secondary education

Work History

Public Safety Officer

Allied Universal Security Services
Lowell, MA
07.2021 - Current

Notify emergency personnel of incidents requiring medical assistance and aid.

Conduct regular patrols of key areas to spot and control security concerns.

Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Director of Security/Captain/Sergeant/Security Officer

Pal American Security/Holy Family Hospital
Methuen, MA
06.2015 - 07.2021
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
  • Processed both internal and external case sheets.
  • Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.
  • Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
  • Kept team compliant with security protocols and appearance standards.
  • Submitted documentation for weekly payroll, managed schedules and enforced policies.

Security Officer

Lowell General Hospital Saints Campus
Lowell, MA
11.2009 - 06.2015
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Secured doors in office and main building.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Letter Carrier

United States Postal Service, USPS
Lowell, MA
10.1978 - 05.2013

Delivery and collection of mail.

Instructor of PEDC- training new hires on LSM instrumentation.,

Education

No Degree - Certificate in Financial Planning

Boston University
Boston, MA
05.2001 -

Bachelor of Science - Business Management

University of Lowell
Lowell, MA
09.1975 - 05.1980

Skills

Certification in Monadnock Defensive Tactics Systems (MSTS)

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Timeline

Public Safety Officer

Allied Universal Security Services
07.2021 - Current

Director of Security/Captain/Sergeant/Security Officer

Pal American Security/Holy Family Hospital
06.2015 - 07.2021

Security Officer

Lowell General Hospital Saints Campus
11.2009 - 06.2015

No Degree - Certificate in Financial Planning

Boston University
05.2001 -

Letter Carrier

United States Postal Service, USPS
10.1978 - 05.2013

Bachelor of Science - Business Management

University of Lowell
09.1975 - 05.1980
James McHaleSecurity Officer