Summary
Overview
Work History
Education
Skills
Timeline
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James McKendall

Raleigh,NC

Summary

Dynamic culinary professional with extensive experience, excelling in team leadership and staff training. Proven ability to enhance food quality and operational efficiency through innovative grilling techniques. Recognized for exceptional customer service and problem-solving skills, fostering a collaborative environment that drives team success.

Overview

3
3
years of professional experience

Work History

Lead Grill Cook

Ruby Tuesday
08.2025 - Current
  • Supervised daily kitchen operations, ensuring compliance with food safety standards and regulations.
  • Trained and mentored junior grill cooks, enhancing team skills and performance.
  • Optimized grilling techniques to improve food quality and cooking efficiency.
  • Resolved customer inquiries regarding menu items, ensuring satisfaction through exceptional service.
  • Received numerous compliments from customers for exceptional taste and presentation of dishes prepared at the grill station.
  • Proactively identified bottlenecks in the kitchen workflow, implementing solutions that greatly improved overall efficiency.

Crew Team Member

Smithfield’s Chicken ‘N Bar-B-Q
05.2024 - 08.2025
  • Assisted in maintaining cleanliness and organization of work area to ensure safety and efficiency.
  • Collaborated with team members to deliver exceptional customer service during peak hours.
  • Prepared food items according to standard operating procedures for quality assurance.
  • Operated cash register, processed transactions accurately, and handled customer inquiries professionally.
  • Engaged with customers to create a welcoming atmosphere and enhance overall dining experience.

Team Member

Burger King
12.2023 - 05.2024
  • Provided exceptional customer service in fast-paced environment.
  • Operated kitchen equipment efficiently to prepare menu items.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted in training new team members on operational procedures.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Team Leader

Americold
06.2022 - 01.2023
  • Led team in optimizing warehouse operations and improving workflow efficiency.
  • Mentored team members to enhance performance and ensure adherence to safety protocols.
  • Implemented process improvements, resulting in increased operational efficiency and reduced errors.
  • Coordinated daily tasks, ensuring smooth execution of logistics and inventory management activities.
  • Oversaw training sessions for new employees, fostering a culture of continuous learning and development.

Education

Advanced Welding

Robeson Community College
Lumberton, NC

GED -

Central Carolina Community College
Sanford, NC

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Staff training
  • Overseeing daily activities
  • Problem-solving

Timeline

Lead Grill Cook

Ruby Tuesday
08.2025 - Current

Crew Team Member

Smithfield’s Chicken ‘N Bar-B-Q
05.2024 - 08.2025

Team Member

Burger King
12.2023 - 05.2024

Team Leader

Americold
06.2022 - 01.2023

Advanced Welding

Robeson Community College

GED -

Central Carolina Community College
James McKendall