James McKenna
Windsor,Connecticut
Summary
An Emergency Medical Service provider with extensive experience providing care in the field, with phlebotomy and Intravenous therapy. Background includes experience monitoring home and business alarm systems. Experience also as a Police/ Fire/EMS dispatcher. Also experience working in an emergency room psychiatry unit, dealing with patients with several different mental health and addition related problems.
Overview
46
46
years of professional experience
Work History
Emergency Medical Technician
Trinity Health EMS
Stafford, CT
05.2023 - Current
- Monitored patient status during transport ensuring safety at all times.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Educated family members on how best to care for their loved one after discharge from hospital.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Documented patient assessment findings in accordance with established protocols.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Assessed the scene of an accident or incident before providing medical assistance.
Mental Health Worker / ED Technician
Johnson Memorial Hospital
Stafford Springs, Connecticut
10.2018 - Current
- Assist staff with patients who come into the unit
- Patients come to us for evaluation of several mental health problems which includes drug and alcohol related problems and psychiatry problems
- While the patient is in the unit we provide safety for the patient
- Take and record vital signs of the patient, also offer other comforts for the patient while they are within the unit
- Also other responsible duties is bringing patients into treatment room's assist them in changing into hospital clothing, take and record patient's vital signs
- Place patients on heart monitor as needed also perform 12- lead EKG as needed, also do finger sticks, also collect urine samples collect blood samples as needed
- Also assist providers with splint and bleeding control.
Chairman
Connecticut Critical Incident Stress Management Team
Cromwell, CT
12.2014 - Current
- CEO that is responsible for the overall operation of a peer support team that offers stress management assistance to first responders (police, fire, and ems)
- Responsible for calling board and team meetings.
Team Member
Connecticut Critical Incident Stress Management Team
04.1999 - Current
- As a team member am responsible for individual and group debriefing and defusing
- Assist the individual and or group through a difficult period after a stressful call or a line of duty death
- Provide both the group and individual with ways to adjust with the stress they may fell after the incident.
Emergency Medical Technician
Emergency Resource Management
Portland, Connecticut
09.2016 - 01.2018
- Provide treatment and transport of people that have a medical problem or an injury, at the advance emergency medical technician level
- Also assist people that call 911 requesting help for psychiatric, drug and alcohol related problems
- Assist other agencies that require emergency medical services.
Advanced Emergency Medical Technician
VinTech Management Services
Torrington, Connecticut
08.2015 - 07.2016
- Provide treatment and transport of people that have a medical problem or an injury, at the advanced emergency medical technician level
- Also assist people that call 911 requesting help for psychiatric, drug and alcohol related problems
- Assist other agencies that require emergency medical services.
Advanced Emergency Medical Technician
Aetna Ambulance Service
Hartford, Connecticut
10.1999 - 04.2015
- Provides treatment and transport of people that have a medical problem or an injury, at the advanced emergency medical technician level
- Also assist people that call 911 having psychiatric, drug and alcohol related problems
- Assist other agencies that require emergency medical services.
Alarm Monitor
ADT Alarm Company
Hartford, Connecticut
11.1992 - 08.1999
- Responsible to incoming phone calls, assist customers that call in with problems with their alarm systems
- Place work orders for problems on the alarm systems if the problem cannot be resolved over the phone
- Also dispatch police and fire department on alarms that come into the central station, also dispatch service men to work orders.
Supervisor
Professional Ambulance Service
West Hartford, Connecticut
10.1990 - 10.1991
- Responsible to evaluate employees driving skills and overall performance of ambulance personal
- Train new employees to operating procedures to the company and hospital protocols
- Assist employees with problems they may have during their shift, also resolve any problems between employees and hospitals.
Advanced Emergency Medical Technician
12.1987 - 10.1991
- Provide treatment and transport of people that have a medical problem or have an injury, at the advanced emergency medical technician level
- Also assist people that also call 911 that are having problems with psychiatric, drug and alcohol related problems
- Also assist other agencies that require emergency medical services.
Fire/Ambulance Dispatcher
Cromwell Fire Department
Cromwell, Connecticut
10.1978 - 06.1991
- Responsible to answer phones for request for Fire and or Ems
- Dispatch all units to calls in the Town
- Also responds to request from other agencies that request service from the fire department
- Keep records of all calls.
Emergency Medical Technician/Dispatcher
Ambulance Service of - Manchester
Manchester, Connecticut
09.1983 - 12.1987
- Provides treatment and transport of people that have a medical problem or an injury, at the basic and advanced level
- Also assist people that call 911 that are having a psychiatric drug and alcohol related problems
- Also at times act as dispatcher responsible to answer phones, dispatch ambulances to calls
- Record all responses of ambulance and follow thru on requests by ambulances.
Police Dispatcher
Town of Cromwell
Cromwell, Connecticut
08.1981 - 07.1983
- As a dispatcher am responsible to answer phones for route and 911 call
- Assist residents that come into the department looking for information
- Also answer the police radio and collect information from officers and to transmit information to officers
- Document all radio traffic
- Also collect information via NCIC.
Education
Diploma -
Cromwell High School
Manchester Community College
Manchester, CTSkills
- Working knowledge of Epic
- Heavy phone use
- Use of radios to dispatch Emergency Personal
References
- Dawson Blackmore, 6107 39th CT East, Bradenton, Florida, 34203-7004, (941)-727-9150, (203)-496-1583
- Joseph Fredrick, 220 Deerfield Road, Windsor, Connecticut, 06095, (860)-944-9580
- Norm Jaffe, 1505 Meadowview Drive, East Windsor, Connecticut, (860)-559-8848
- Rosetta Rios, 8 Woodstock Street, Hartford, Connecticut, 06112, (860)-539-5760
Timeline
Emergency Medical Technician
Trinity Health EMS
05.2023 - Current
Mental Health Worker / ED Technician
Johnson Memorial Hospital
10.2018 - Current
Emergency Medical Technician
Emergency Resource Management
09.2016 - 01.2018
Advanced Emergency Medical Technician
VinTech Management Services
08.2015 - 07.2016
Chairman
Connecticut Critical Incident Stress Management Team
12.2014 - Current
Advanced Emergency Medical Technician
Aetna Ambulance Service
10.1999 - 04.2015
Team Member
Connecticut Critical Incident Stress Management Team
04.1999 - Current
Alarm Monitor
ADT Alarm Company
11.1992 - 08.1999
Supervisor
Professional Ambulance Service
10.1990 - 10.1991
Advanced Emergency Medical Technician
12.1987 - 10.1991
Emergency Medical Technician/Dispatcher
Ambulance Service of - Manchester
09.1983 - 12.1987
Police Dispatcher
Town of Cromwell
08.1981 - 07.1983
Fire/Ambulance Dispatcher
Cromwell Fire Department
10.1978 - 06.1991
Diploma -
Cromwell High School
Manchester Community College