Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

James McKimmon

Sales Management
Raleigh,United States (+1)

Summary

Have executed effective sales strategies that have resulted in meeting/exceeding sales and PC growth objectives. My success has been driven by my understanding of the products I sell and understanding my customer’s needs. I have decided to make a career change and put my sales skills to work in the Real Estate Industry. My strongest asset is my ability to help my customers to achieve their goals by understanding their needs.

Overview

30
30
years of professional experience

Work History

Account Manager

PPG Paints
Raleigh, NC
08.2017 - Current
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Expanded sales by % by facilitating client satisfaction and renewing customer relations.

Sales Representative

Sherwin-Williams
Raleigh, NC
01.2004 - 05.2017
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • My area of concentration was in new home construction meeting with builders and their painters to help secure their business
  • My territory grew over year from $350,000 to over $5.6M.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Cold-called leads and closed large number of new sales over several months.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Sales Representative

Duron Paints And Wallcoverings
Raleigh, NC
03.2001 - 01.2004
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Expanded customer base and boosted profit within product line.
  • Implemented brand marketing and sales campaigns.
  • Grew sales from $350,000 to over $1.2M in 3 years

Store Manager

Duron Paints And Wallcoverings
Raleigh, NC
11.1997 - 03.2001
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Started as Duron hourly employee, I was promoted to Assistant Manager after 6 months and store manager 6 months after that
  • I managed 2 stores during this time and in 2001 went into outside sales with Duron
  • In 2004 Duron was purchased by Sherwin-Williams and I remained in outside sales f rest of my tenor
  • Conducted new hire orientations and training sessions, and trained current employees on new equipment and procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Coached sales associates on product knowledge by using wide variety of training tools.

Zone Manager

Lowes
Garner, NC
03.1994 - 11.1997
  • Developed reports of zone performance and presented data to upper management.
  • Considered and approved policies to support company initiatives and overall performance.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed Paint, Hardware, Tool Departments
  • Managed 35 employees
  • Managed over $4M in sales
  • It was my responsibility to maintain work schedule of all employees in those 3 departments
  • Seeing to that shelves were stocked and kept up to date on all planograms and promotions.
  • Supervised team of 35 staff members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Paint Department Trainer

Lowes Home Improvment
Raleigh, NC
05.1994 - 09.1996
  • Triangle Paint Department
  • Trained paint department employees on importance of paint coatings
  • Recommending correct products by asking questions to discover what products are best suited for customers needs.
  • Presented training concepts through instructional methods such as visual aids, on hand application, reading.
  • Conducted new hire orientations and training sessions, and trained current employees.
  • Demonstrated respect, friendliness and willingness to help wherever needed

Education

Bachelor of Science - Business Administration

Mount Olive University
Raleigh, NC
05.2016

Skills

  • Team Recruiting and Onboarding
  • Operating Procedures and Policies
  • Customer Complaint Resolution
  • Job Assignments
  • Employee Performance Evaluations
  • Inventory Control Procedures
  • Maintaining Clean Work Areas
  • Customer Relationship Management
  • Inventory Accuracy
  • Motivational Leadership
  • Personnel Scheduling

Accomplishments

Sales Awards

Duron Store Manager
2000 Achiever Award
2000 Dollar Volume Increase Award
2000 Percentage Increase Award
2001 Achiever Award
2001 Store Manager of the Year Award
Sherwin-Williams Sales
2005 Presidents Club
2006 Leaders Club
2013 Presidents Club
2013 Gallon Driver
2013 MVP New Business Development
2014 Gallon Driver Award
2014 Leaders Club
2015 Gallon Driver Award

PPG

2018 Sales Award

2019 Sales Award and PC Achiever Award

2019 Chairman's Circle of Excellence Award

2020 Sales Award and PC Achiever Award

2021 Sales Award and PC Achiever Award

Timeline

Account Manager

PPG Paints
08.2017 - Current

Sales Representative

Sherwin-Williams
01.2004 - 05.2017

Sales Representative

Duron Paints And Wallcoverings
03.2001 - 01.2004

Store Manager

Duron Paints And Wallcoverings
11.1997 - 03.2001

Paint Department Trainer

Lowes Home Improvment
05.1994 - 09.1996

Zone Manager

Lowes
03.1994 - 11.1997

Bachelor of Science - Business Administration

Mount Olive University
James McKimmonSales Management