James McMahon
Seattle,WA
Summary
Dynamic Assistant Marketing Manager with a proven track record at Aqua-Leisure Recreation, LLC., excelling in creative asset development and customer service. Able to plan and execute complicated and high-stakes events involving travel and logistics. Expert in driving revenue growth through persuasive sales presentations and effective competitor analysis. Skilled in staff and project management, showcasing a unique blend of strategic thinking and empathetic customer engagement.
Overview
10
10
years of professional experience
Work History
Assistant Marketing Manager
Aqua-Leisure Recreation, LLC.
06.2021 - 08.2024
- Managed logistics of 15+ photo and video shoots per year including hiring talent and vendors, coordinating sample shipping, and booking travel
- Tracked trade show and asset creation expenses to maintain budget.
- Created persuasive sales presentations that effectively showcased benefits and differentiation of core 500 products, driving revenue growth.
- Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
- Wrote engaging and successful marketing, advertising, and website copy.
- Designed engaging visual content to drive sales and customer engagement on key vendor partner websites.
Customer Service Representative
Shaw's Supermarket
04.2014 - 11.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed day-to-day checkout operations and up to 18 employees.
- Managed customer service counter, handling all customer concerns and requests as well as performing cash drawer and safe audits daily.
- Trained new employees on store practices and policies, providing coaching through their onboarding process.
Education
Bachelor of Arts - Communications Studies
Marquette University
Milwaukee, WI05-2020
Skills
- Staff and project management
- Customer service
- Creative asset development
- Photography direction
- Corporate communications
- Product development
- KPI and budget tracking
- Event logistics
Timeline
Assistant Marketing Manager
Aqua-Leisure Recreation, LLC.
06.2021 - 08.2024
Customer Service Representative
Shaw's Supermarket
04.2014 - 11.2021
Bachelor of Arts - Communications Studies
Marquette University
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