James McManus
NAPERVILLE,IL
Summary
Results-oriented professional with 41+ years of work experience. Proven strengths with excellent customer communications, customer retention, staff hiring and training, and multitasking expertise. Seeking a full-time position that offers new professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
1
1
Certification
Work History
FLOOR BROKER U.S. TREASURIES, Fast Market Options
03.2016 - 05.2021
- Interviewed, hired, trained, and managed team to meet volume goals and customer satisfaction goals daily
- Achieved goals by using good leadership abilities
- Quickly resolved issues using effective troubleshooting abilities
- Worked continuously with large customer base to ensure quality order execution and communication.
- Worked well in team setting, providing support and guidance
- Self-motivated, with strong sense of personal responsibility
- Skilled at working independently and collaboratively in team environment
- Organized and detail-oriented with a strong work ethic
BUSINESS OWNER
Celtic 7 LLC
02.2011 - 03.2016
- Supported acquisition and development of property
- Handled site feasibility and analysis for project including zoning requirements, availability of utilities, and environmental impact
- Created marketing strategies for sale of project
- Created budget and financial statements
BUSINESS OWNER
McManus Brokerage
03.1980 - 12.2010
- Created large execution group specializing in listed interest rate options and futures at CBOT and CME
- Interviewed, hired, and trained qualified team members
- Created customer centric business with all employees
- Created largest execution team in trade volume in Chicago exchanges treasury complex
Education
UNIVERSITY OF NEBRASKA
Lincoln, NEBusiness Administration
TRITON COLLEGE
River Grove, IL07.1978
Skills
- Thrive in fast-paced pressure filled environment Train employees in customer centric environment Attention to detail Always have strong client relationships
- Effective communication skills Self-Motivated
- Adaptable and Flexible
- Approachable and Outgoing
- Coaching and mentoring
Certification
National Futures Assoc Certification
Timeline
FLOOR BROKER U.S. TREASURIES, Fast Market Options
03.2016 - 05.2021
BUSINESS OWNER
Celtic 7 LLC
02.2011 - 03.2016
BUSINESS OWNER
McManus Brokerage
03.1980 - 12.2010
UNIVERSITY OF NEBRASKA
Business Administration
TRITON COLLEGE
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