James McNamara
Decatur,GA
Summary
Dynamic and results-driven professional with experience in direct sales, recruiting, and business management. Proven track record in leading high-performing teams, inspiring collective achievement, and maintaining high retention rates through effective recruitment strategies. Adept in public speaking, business-to-consumer (B2C) interactions, and fostering camaraderie within a work environment. Committed to driving organizational success, exceeding performance targets, and maintaining a student mentality.
Overview
10
10
years of professional experience
Work History
Assistant Manager
DMC Atlanta
07.2021 - Current
- Led a team of 14 sales professionals, driving collective success and surpassing sales targets.
- Implemented strategies to inspire team unity and goal achievement, resulting in increased productivity and morale.
- Developed strong working relationships with staff, fostering a positive work environment.
- Achieved high retention rates through effective recruitment and comprehensive training programs.
- Delivered compelling presentations and speeches, enhancing team engagement and performance.
- Managed business-to-consumer sales initiatives, fostering strong client relationships and driving revenue growth.
- Oversaw daily business operations, ensuring efficient workflow and achieving business objectives.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant General Manager / Head Trainer
Cookout
01.2014 - 07.2021
- Manage employee schedules and accurate inventory assessments based on current and anticipated sales volume
- Produce comparative sales reports of daily profits vs
- Profits of previous year by date
- Assess labor, food, and drink costs to triangulate areas of improvement
- Analyze losses in resources, identifying solutions, and developing/executing a plan of action to maximize overall profit for the company
- Develop a productive workplace based in teamwork and driven by professional standards
- Oversaw the general maintenance for the Statesboro facility
- Ensure sanitary conditions and a food safe environment regulated under guidelines established by Georgia Department of Public Health
- Cleanliness of store, proper organization/usage of product, and hygiene of staff
- Ensuring that products for consumption are constantly kept at food safe temperatures to prevent bacteria and pathogen growth
- Products removed from original packaging are allowed a maximum of 3 hours before being considered unsafe for consumption
- Head Trainer duties include: Regularly sent to troubled operations to re-establish stable and efficient operational practices during times of high employee turnover
- Work with local management team to re-establish quality practices that serve customers the highest quality food, in the least amount of time, in an orderly, professional manner
- Train staff to maintain order accuracy, quality products, and fast-paced drive through times of under 60 seconds to provide clientele with a memorable, satisfactory experience
- Monitor relationship between hourly sales and service times during peak hours of business
- Lead the creation of a valued relationship with customers that shows clientele that their business and safety is of utmost importance to Cookout.
Education
Bachelor of Arts - Writing and Linguistics
Georgia Southern University
Statesboro, GA01.2017
Skills
- Direct Sales
- Employee recruitment and retention
- Professional and Mature
- Time Management skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
- Sales Growth
- Orientation and training
- Business-to-Consumer (B2C) Sales
Performance Improvement
Continually in pursuit of ways to improve my own performance.
Hobbies and Interests
Spending time with my family, playing guitar, fitness, and cooking.
Timeline
Assistant Manager
DMC Atlanta
07.2021 - Current
Assistant General Manager / Head Trainer
Cookout
01.2014 - 07.2021
Bachelor of Arts - Writing and Linguistics
Georgia Southern University
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