Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James McNeal

Earlham,IA

Summary

Experienced, detail-oriented professional who is looking for opportunities for career development and seeking new challenges to increase in skills, experience, and responsibilities within an occupation.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Grounds Maintenance Manager

Rj Lawn & Landscape
04.2013 - Current
  • Supervise landscaping team of 20+ employees; including crew schedules, client relations, product procurement, safety standards, quality control, and other needs within the department.
  • Delegate tasks to workers daily, while considering professional needs of the staff, department, and company.
  • Analyze financial data to identify trends and opportunities for improvement; making adjustments as necessary in order to achieve financial targets.
  • Curate and implement training for new and developing team members, that provides them with the necessary experience and information to be successful within the company.
  • Operate and maintain machinery in a safe and productive manner, including large equipment; such as wheel loaders and skid loaders, as well as handheld power equipment.
  • Enforce safety and quality standards and expectations within the workplace.

Assistant Manager

Kmart, Sears Holding
05.2007 - 04.2013
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.



Operations Manager

Lowes Home Improvment
05.2002 - 06.2007


  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.

Education

Computer Science (Minor Mathematics)

Simpson College
Indianola
09-2002

Skills

  • Maintenance management
  • Customer service
  • Financial analysis
  • Grounds maintenance
  • Project presentation
  • Project evaluation
  • SOP development
  • Work crew management
  • Landscape design
  • Snow removal

Certification

  • CDL A License - Class A without airbrakes - Current
  • Applicator License - 3OT - Current

Timeline

Grounds Maintenance Manager

Rj Lawn & Landscape
04.2013 - Current

Assistant Manager

Kmart, Sears Holding
05.2007 - 04.2013

Operations Manager

Lowes Home Improvment
05.2002 - 06.2007

Computer Science (Minor Mathematics)

Simpson College

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