James Mead
Provo,UT
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Enjoys serving others and has a knack for leadership. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Saela Pest Control
09.2021 - Current
- Answered customers' questions regarding services, prices, and availability.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal metrics.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Generated just over $1,000,000 in revenue in span of two years.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Door to Door Sales Representative
Saela Pest Control
04.2021 - 08.2021
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal pest control services.
- Generated over $80,000 in revenue.
Monitoring Specialist
Vivint
08.2020 - 03.2021
- Responded quickly to ensure safety of the customer's home when their security system went off.
- Built rapport with customers to promote a positive experience.
- Dispatched proper authority (fire department, police, and/or EMS) to customer's home if there was an emergency.
- Helped over 50 customers a day protect their home and belongings through monitoring their security system if issues occurred.
Church Missionary
The Church Of Jesus Christ Of Latter-day Saints
10.2018 - 03.2020
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Trained 2 new missionaries to effectively teach and adjust to missionary life.
- Prepared and delivered mission-related presentations to church and community groups.
- Assisted with organizing religious activities and services.
- Attended meetings with religious leaders.
- Facilitated English classes to members and non-members.
- Provided training to groups of missionaries to improve their teaching abilities.
- Served those who were in need of help such as painting houses, cleaning up debris, moving heavy things, etc.
Customer Service Cashier
Pop Drinks
04.2017 - 09.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Served customizable drinks, cookies, and other snack options.
- Lead 2 different catering events of over 200 guests.
Education
Bachelor of Science - Exercise Science
Brigham Young University
Provo, UT12.2025
High School Diploma -
Bonanza High School
Las Vegas, NV 05.2018
Skills
- Time Management
- Database Management
- Lead Generation
- Bilingual (Spanish)
- Exceeding Customer Needs
- Leadership
Timeline
Inside Sales Representative
Saela Pest Control
09.2021 - Current
Door to Door Sales Representative
Saela Pest Control
04.2021 - 08.2021
Monitoring Specialist
Vivint
08.2020 - 03.2021
Church Missionary
The Church Of Jesus Christ Of Latter-day Saints
10.2018 - 03.2020
Customer Service Cashier
Pop Drinks
04.2017 - 09.2018
Bachelor of Science - Exercise Science
Brigham Young University
High School Diploma -
Bonanza High School
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