James Meadows
Princeton,WV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking Job Title skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Hardworking Job Title bringing demonstrated abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Implementing physical strategies such as baits to further enhance chemical-based approaches. Knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Looking for a Pest Control Technician role at a company with a high potential for growth. Experienced pest control professional with Number+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Specialist
Ecolab
02.2014 - 01.2023
- Evaluated systems according to predetermined checklist and noted issues.
- Inspected equipment to diagnose operational issues.
- Completed routine tasks such as tire rotation and balancing, oil changes, and brake services.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Education
Diplona - General Studies
Oakvale High School
Oakcale06.1985
Skills
- Judgment and Decision-Making
- Training Junior Team
- Training Junior Team Members
- Equipment Maintenance
- Order Parts
- Bug Investigations
- Natural Pesticides
- Equipment Assembly
- Problem Detection and Resolution
- Time Management
- Hand and Power Tool Operation
- Customer Feedback
- Customer Transactions
- Installation
- Pest Control Treatments
Certification
- Area of expertise License - Timeframe
- Licensed Job Title - Timeframe
- Certified Job Title, Company Name - Timeframe
Timeline
Service Specialist
Ecolab
02.2014 - 01.2023
Diplona - General Studies
Oakvale High School
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