James Mertz

• Covered Rutgers sports such as Football, women's and men's Basketball, and Lacrosse by writing detailed articles and reports.
• Collaborated with editors to refine article content and structure.
• Researched game statistics and trends for accurate reporting.
• Conducted interviews with athletes, coaches, and sports officials for insights.

• Researched topics to create engaging articles centered around Rutgers sports.
• Attended games to gather insights and firsthand experiences.
• Submitted stories to editors in a timely manner.
• Collaborated with editors to refine content before publication.

•Processed orders through POS system, accurately managing cash transactions, and providing excellent customer service in high-volume environment

• Communicate effectively with crew members to prepare large batches of food efficiently to minimize customer wait times, while

adhering to food quality and safety standards

• Effectively address and resolve customer inquiries with professionalism to maintain high levels of customer satisfaction

• Train new crew members to operate kitchen equipment, POS system, and ensure store policies and procedures are followed