Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Metts

Leesville,SC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Overview

36
36
years of professional experience

Work History

Dispatcher Clerk/Delivery Courier

Faith Logistics
11.2018 - 02.2024
  • Enhanced communication efficiency by implementing a streamlined dispatching process.
  • Reduced dispatcher schedules and call assignments.
  • Improved customer satisfaction with timely and accurate information updates during service outages or delays.
  • Coordinated logistics, ensuring seamless operations between departments and transportation providers.
  • Recorded Daily Logs of deliveries and billing.

Kitchen Manager

Wiz's Eatery
03.2014 - 11.2017
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.

Owner / Executive Chef

Chase's On Grace
08.2013 - 03.2014
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.

Kitchen Manager

Shealy's Bar-B-Que
07.2006 - 08.2013
  • Actively involved in cost control , sanitation menu development, training recruitment, private dining and catering
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

General Manager

Charlie's Fisherman's Wharf
05.2010 - 08.2013
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Created budget analysis in order to maintain food quality and pricing standards to maintain monthly income
  • Calculated financial log books and daily cash outs


Truck Driver

Acme Logistics
09.2005 - 07.2006
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Manually or mechanically loaded and unloaded materials from pallets ,skids, platforms, cars lifting devices and other transport vehicles
  • Verified contents of inventory against shipping papers and orders

Delivery Driver /Warehouse Worker

JF Johnson
02.2002 - 09.2005
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Certified for forklift operation
  • Operated swivel hooks hoist ,lift beams , and platforms to unload cargo and /or personnel

Kitchen Manager

Charlie's Fisherman's Wharf
06.1994 - 02.2002
  • Managed kitchen staff in all areas of food preparation and safety food standards
  • Maintained quality, consistency and efficiency for best customer service and dining experience
  • Managed inventory and food ordering / vendor relations
  • Responsible for new menu items and menu changes and pricing

Maintenance Technician

Columbia Farms
06.1993 - 06.1994
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Minor electrical work
  • unloading and loading of various inventory and equipment
  • Small repairs on equipment
  • Cleaning of areas and equipment throughout plant


Cook

Charlie's Fisherman's Wharf
05.1988 - 06.1993
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Education

Art Graphic Design

Midlands Technical College
West Columbia, SC

Culinary Arts

University of South Carolina - Columbia
Columbia, SC

GED -

Batesburg Leesville High School
Leesville, SC
06.1993

Skills

  • Prioritization
  • Scheduling Coordination
  • Route Planning
  • Dispatch software
  • Health Code Compliance
  • Staff Leadership
  • Staff Management
  • Labor Cost Controls
  • Sales proficiency
  • POS System Operation
  • Financial Planning
  • Delivery Scheduling
  • Food Preparation
  • Event Planning

Timeline

Dispatcher Clerk/Delivery Courier

Faith Logistics
11.2018 - 02.2024

Kitchen Manager

Wiz's Eatery
03.2014 - 11.2017

Owner / Executive Chef

Chase's On Grace
08.2013 - 03.2014

General Manager

Charlie's Fisherman's Wharf
05.2010 - 08.2013

Kitchen Manager

Shealy's Bar-B-Que
07.2006 - 08.2013

Truck Driver

Acme Logistics
09.2005 - 07.2006

Delivery Driver /Warehouse Worker

JF Johnson
02.2002 - 09.2005

Kitchen Manager

Charlie's Fisherman's Wharf
06.1994 - 02.2002

Maintenance Technician

Columbia Farms
06.1993 - 06.1994

Cook

Charlie's Fisherman's Wharf
05.1988 - 06.1993

Art Graphic Design

Midlands Technical College

Culinary Arts

University of South Carolina - Columbia

GED -

Batesburg Leesville High School

Similar Profiles

CREATE PROFILE
James Metts