Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Meyer

Cypress

Summary

Strategic HR Professional with over22 years of leadership in talent acquisition, payroll management, and team development. Proven track record at Walgreens, advancing from Assistant Manager to Store Manager, with expertise in optimizing team performance and enhancing operational efficiency through strategic scheduling and rigorous sales analysis. Skilled in fostering a culture of excellence and compliance, mentoring staff, and driving customer satisfaction and sales through innovative store management and effective training programs. Adept at working with a variety of people, resolving conflict, problem-solving, and owning mistakes. Willingness to learn new skills, comfortable with change, adaptability to a variety of environments. Outgoing personality with superior communication and sociable disposition.

Overview

23
23
years of professional experience

Work History

Store Manager

Walgreens
01.2009 - Current
  • Steered sales analysis and customer trend tracking for revenue optimization and expense reduction
  • Implemented effective coaching strategies to enhance team performance
  • Ensured legal compliance through exceptional customer service training
  • Boosted customer satisfaction through targeted training and feedback initiatives
  • Mentored over20 staff, fostering a culture of excellence and compliance
  • Reimagined store layout to enhance shopping experience and increase sales
  • Implemented rigorous schedule management, ensuring operational efficiency

Executive Assistant Manager

Walgreens
01.2008 - 01.2009
  • Managed daily team operations, ensuring efficiency and productivity
  • Implemented performance management strategies to boost team performance
  • Coordinated staff scheduling to optimize workforce utilization
  • Provided regular coaching and feedback to improve team skills

Assistant Manager

Walgreens
01.2005 - 01.2008
  • Managed customer service operations, ensuring high satisfaction rates
  • Held key-holder responsibilities, maintaining store security
  • Spearheaded inventory management, reducing stock discrepancies

Customer Service Associate

Walgreens
01.2002 - 01.2005
  • Managed cash transactions effectively, ensuring accuracy and customer satisfaction
  • Delivered top-notch customer service, addressing queries, and resolving issues
  • Handled high-volume phone calls, providing information and support
  • Maintained well-stocked shelves, ensuring product availability
  • Implemented effective merchandising strategies, enhancing product visibility

Education

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Golden West College
Huntington Beach
01.2005

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College of the Desert
Palm Desert
01.2004

Skills

  • Project Management
  • Recruitment & Onboarding
  • Team Engagement
  • Employee Relations
  • Developing Talent
  • Community Involvement
  • Meeting Facilitation
  • Strategic Thinking
  • Inventory Control
  • Diversity & Inclusion
  • Communication
  • Compliance & Policies

Timeline

Store Manager

Walgreens
01.2009 - Current

Executive Assistant Manager

Walgreens
01.2008 - 01.2009

Assistant Manager

Walgreens
01.2005 - 01.2008

Customer Service Associate

Walgreens
01.2002 - 01.2005

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Golden West College

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College of the Desert
James Meyer