JAMES M. GREEN
Buffalo,NY
Summary
Skilled Bus Operator with a strong background in vehicle operation and customer service. Expertise in safety compliance and route navigation enhances passenger satisfaction and security. Managed diverse routes while fostering a welcoming atmosphere and effective communication. Experienced in emergency procedures and passenger assistance.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Bus Operator (retired)
NFTA Metro
01.2013 - 08.2024
- Safely operated public transportation metro bus, while picking up and dropping off passengers at various stops.
- Fostered friendly environment for passengers, enhancing comfort and satisfaction during journeys.
- Learned and navigated new routes every four months to ensure timely and efficient service.
- Completed annual safety courses to ensure compliance with operational standards and enhance passenger safety.
Tour Bus Operator
Grand Tours and Ridge Road Bus Company
01.2006 - 01.2013
- Transported passengers to diverse destinations across the United States and Canada, enhancing their travel experience.
- Operated tour buses for up to 65 passengers, ensuring safe and enjoyable travel experiences.
- Adhered to safety protocols to ensure passenger security.
- Maintained cleanliness and safety standards on buses, contributing to overall passenger satisfaction.
Link Operator
American Axle
01.1992 - 01.2006
- Developed power steering linkage systems for GMC vehicles, enhancing vehicle performance
- Ensured compliance with safety standards to maintain a safe work environment
- Coordinated union meetings to address worker concerns and promote collaboration
Education
Some College credit -
Buffalo State College
1300 Elmwood Ave, Buffalo NY 1422201-1982
Highschool Diploma -
Grover Cleveland Highschool
110 14th St, Buffalo NY 1421301-1978
Skills
- Vehicle operation
- Safety compliance
- Route navigation
- Route planning
- Emergency procedures
- Passenger support
- Customer service
Personal Information
Driving License: Enhanced CDL Class B license
Certification
Department of transportation safety certificate for driving, Passenger endorsements, Enhanced CDL Class B license
Timeline
Bus Operator (retired)
NFTA Metro
01.2013 - 08.2024
Tour Bus Operator
Grand Tours and Ridge Road Bus Company
01.2006 - 01.2013
Link Operator
American Axle
01.1992 - 01.2006
Some College credit -
Buffalo State College
Highschool Diploma -
Grover Cleveland Highschool