Summary
Overview
Work History
Education
Skills
Timeline
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James Miles

Navarre,Fl

Summary

Dynamic and results-oriented professional with a proven track record at High Level Health, adept in providing exceptional customer service and managing inventory with keen attention to detail. Leveraged physical stamina and teamwork skills to exceed performance goals. Specializes in enhancing customer satisfaction and streamlining operational efficiency.

Overview

8
8
years of professional experience

Work History

Budtender

MUV
07.2024 - 10.2024
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flower, concentrates and edibles in a Medical environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Have a wide range of knowledge on the grow/extraction process of the flower/concentrates/etc.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.

Laborer

Tents of NWFL
03.2022 - 07.2024
  • Work in a team environment to layout, put up and secure a tent for Festivals, Weddings, Etc
  • Followed instructions and worked collaboratively with team members to complete projects efficiently and meet deadlines
  • Assisted with loading and unloading materials, tools, and equipment at job sites, ensuring safety and proper handling techniques
  • Adhered to safety protocols and procedures to prevent accidents and ensure a safe working environment for all team members

Shift Lead

High Level Health
09.2019 - 01.2022
  • Provided exceptional customer service to clients, addressing inquiries, and providing product recommendations based on individual needs and preferences
  • Demonstrated extensive knowledge of cannabis strains, products, and consumption methods to assist customers in making informed purchasing decisions
  • Maintained compliance with state regulations regarding cannabis sales, safety, and security protocols
  • Managed cash transactions accurately and efficiently using POS systems, ensuring proper documentation and adherence to financial procedures
  • Contributed to inventory management by restocking shelves, conducting regular audits, and monitoring product expiration dates
  • Participated in ongoing training and education on cannabis products, industry trends, and regulatory changes to ensure up-to-date knowledge and compliance
  • Collaborated with team members to maintain a clean and organized store environment, including display areas and storage spaces
  • Assisted in opening and closing procedures, including cash reconciliation, securing premises, and completing daily reports
  • Counting and depositing cash nightly to the safe

Server

The Wapti
01.2018 - 09.2019
  • Greeted and seated guests in a friendly and professional manner, providing menus and explaining daily specials
  • Demonstrated extensive knowledge of the menu, including ingredients, preparation methods, and allergen information, to assist guests in making informed dining choices
  • Took accurate food and beverage orders, entered orders into POS system, and communicated special requests to kitchen staff
  • Delivered food and beverages promptly and accurately, ensuring presentation and quality met restaurant standards
  • Checked back with guests to ensure satisfaction with meals, addressing any concerns and promptly resolving issues
  • Managed multiple tables efficiently, prioritizing tasks to provide timely service to all guests
  • Processed payments accurately, handling cash and credit card transactions, and reconciled cash drawer at the end of each shift
  • Maintained cleanliness and organization of dining areas, including resetting tables, restocking supplies, and assisting with cleaning duties as needed

Cashier

Walmart
06.2016 - 12.2017
  • Worked collaboratively with team members and communicated effectively to ensure smooth service and a positive dining experience for guests
  • Greeted customers warmly upon arrival, providing friendly and efficient service throughout their shopping experience
  • Accurately and efficiently processed customer transactions using cash registers or POS systems, handling cash, credit/debit cards, and other forms of payment
  • Maintained a clean and organized checkout area, including stocking bags, receipts, and other supplies, and ensuring cleanliness of the register and surrounding area
  • Assisted customers with locating merchandise, answering questions about products, and providing information on promotions or special offers
  • Processed returns, exchanges, and refunds according to store policies, resolving customer issues promptly and courteously
  • Followed cash handling procedures, including balancing cash drawers, preparing deposits, and reconciling receipts at the end of each shift
  • Collaborated with team members to ensure smooth operations and provide excellent customer service, including assisting with restocking shelves, organizing merchandise, and maintaining store cleanliness

Education

High School Diploma -

Navarre High School
Navarre, FL
06.2016

Skills

  • Physical stamina and strength for manual labor
  • Excellent customer service skills
  • Ability to multitask and prioritize
  • Attention to detail in inventory management
  • Flexibility to adapt to changing priorities
  • Understanding of health and safety regulations
  • Teamwork and collaboration

Timeline

Budtender

MUV
07.2024 - 10.2024

Laborer

Tents of NWFL
03.2022 - 07.2024

Shift Lead

High Level Health
09.2019 - 01.2022

Server

The Wapti
01.2018 - 09.2019

Cashier

Walmart
06.2016 - 12.2017

High School Diploma -

Navarre High School

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James Miles